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Stokes Honda North
North Charleston, SC
503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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503 Reviews of Stokes Honda North
March 07, 2023
Loved Chris and Dante. They were both amazing and helped me find the perfect car. Chris went above and beyond. Love my Honda civic!!!!! They were both amazing and helped me find the perfect car. Chris went above and beyond. Love my Honda civic!!!!! More
by dmgauthier
Employees Worked With
Chris and Dante
Helpful June 12, 2022
Samuel was very helpful. No pressure in purchasing a car from them. Was an easy process. Star was great to work with also in doing all the paperwork. No pressure in purchasing a car from them. Was an easy process. Star was great to work with also in doing all the paperwork. More
by AJ63
Employees Worked With
Finance lady whose last name was Daisey.
March 03, 2022
Service hijack fee! Doesn't matter if u buy the car from them.. you pay before you get a quote. They quoted $1628.oo to fix my sonar.. got it done for 631.00 at collisio Doesn't matter if u buy the car from them.. you pay before you get a quote. They quoted $1628.oo to fix my sonar.. got it done for 631.00 at collision center. But stokes would have refunded me the 166.00 diagnostic fee ! Wow. Glad I ate the 166.00 black mail fee. Bet this won't make the review. More
by 7thmontgomery
Employees Worked With
Tamara Padron
February 28, 2022
Very disappointed in Sherry and the only reason I know her name is because I had to ask. No introduction was done just asked for my driver's license and my form of payment. Not even a Hello! I'm ashamed t her name is because I had to ask. No introduction was done just asked for my driver's license and my form of payment. Not even a Hello! I'm ashamed that Honda would have someone like that (Not Customer Service Focused) working there. No receipt was given. More
by Jam
Employees Worked With
SHERRY
February 14, 2022
We purchased a 2022 Honda CR-V. Thye made the buying experience very easy. Our salesperson, John did a great job and Gary Fuller was an amazing GM. Thye made the buying experience very easy. Our salesperson, John did a great job and Gary Fuller was an amazing GM. More
by Elex Jr
Employees Worked With
John , Tamara Padron
February 05, 2022
I got my car serviced today and while waiting in the service area, a Ms.Jenkins came over to thank me for choosing Honda Stokes and we had a wonderful conversation. She was so sweet and it definitely ma service area, a Ms.Jenkins came over to thank me for choosing Honda Stokes and we had a wonderful conversation. She was so sweet and it definitely made my waiting time that much better. Keep her forever!!!! More
by Millerss1234
Employees Worked With
Ms. Jenkins
September 30, 2021
Came here to find out if my starter was okay as i was having issues starting my car and was told it was my battery was bad; which it was bad and I told them to replace it. I asked if the starter was ok a having issues starting my car and was told it was my battery was bad; which it was bad and I told them to replace it. I asked if the starter was ok and was told yes. When I left to go to the store and got back in my car it did not want to start. I toke it straight back to stokes honda and when Heather the service mgr came up to me to see what happened and I told her and she threw her hands up in the air and walked away from me. What kind of customer service is that???? Worst of all after they finally checked the starter and it was bad and Heather refused to come back and talk to me. I have since gone back to Henderick where they are professional. This was in March 2021 first day they opened their new service department. More
by nchazbud
Employees Worked With
Heather, Service Mgr; Alex
September 27, 2021
I had to drop in and get some codes for my 2014 Honda. Alex Shepherd, a young man in the service department was very helpful, courteous, and went out of his way to make my experience fit my needs. Alex Shepherd, a young man in the service department was very helpful, courteous, and went out of his way to make my experience fit my needs. More
by brenda
Employees Worked With
Alex Shepherd
September 11, 2021
Stokes Honda provided the worst customer service I have ever experienced. First, I bought a car with them a year and a half ago. Everything was dandy. They were more than helpful. Until it became apparent ever experienced. First, I bought a car with them a year and a half ago. Everything was dandy. They were more than helpful. Until it became apparent they sold me a complete lemon! I came home for a funeral this past weekend to have my transmission fail. I brought it into Stokes based on my good experiences prior. I regret this wholeheartedly since I was initially quoted $7000 for repairs and then pawned off between salespeople when it became clear they could not make any more money off of me. Not only did they completely leave me in the dust, but they were also condescending and belittling. I can specifically call out Kathleen, Gary, Joe, and Rodney, who, as a team, destroyed my faith in Honda. Kathleen was unhelpful and avoidant. Gary accused me of not servicing my car at all in my ownership, despite me keeping all receipts of maintenance. Joe was equivalent to Oz behind the curtain - all-powerful but nowhere to be found. I'm beginning to think Joe doesn't exist and is just the sales department's fake scapegoat. And Rodney... Rodney was all smiles when I was buying the car and all accusing when I needed help. I could go on and on but I save y'all the time. STOKES HONDA IS NOT WORTH YOUR TIME - THEY WILL ROB YOU. More
by abbottme1
Employees Worked With
kathleen, gary, joe, rodney
