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Stokes Kia - Service Center

Goose Creek, SC

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28 Reviews

28 Reviews of Stokes Kia - Service Center

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October 30, 2021

My new vehicle had a recall and I was unable to take the car in so the Service Department picked the vehicle up, completed the recall and returned the vehicle three hours later. What a great bunch of guys. More

by Lazyhillacres
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Balliet
October 08, 2021

So happy with Josh; he always gets me in when I call with no waiting!! My rear brake light was out and he was quick to get me an appointment also change my oil and 4 new tires. Same day!! So pleased. Josh an More

by Kelly
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josh in Service Department
August 02, 2021

THEIR CUSTOMER SERVICE IS HORRIBLE !!!! FIRST OF ALL THEY TAKE FOREVER TO ANSWER THEIR PHONES AND THEY TAKE DAYS TO CALL YOU BACK,IF AT ALL.. I HAVE HAD MY SORENTO IN THERE MORE TIMES THEN I CAN COUNT. MY LI More

by Stokeskiasucks2021!
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Strom Altman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : COLE RYMER
February 20, 2021

Worst service center around. Customer service is non-existent. Will be skipping the rest of my free oil changes to go to Kia Country of Charleston. More

by CHSSwampFox
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service
October 30, 2020

We went in for a service call on our Sorrento. We were walking around, when Owen asked if he could help us. My husband gave him what we would really like to see, thinking "ok, he's going to walk away from More

by Riema
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Fussey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
February 02, 2020

My new car Owen made picking the right car for me very easy.....I will recommend him to all my friends! My sister-in-law loves her Soll, so I wanted to try one More

by kridgeville
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Fussey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce in service???
January 18, 2020

I couldn't have asked for a better outcome. I like to thank the team at Kia for a great experience. So glad I purchased a Kia from this dealership. More

by mignonnehigh
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Owen Fussey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service team
October 23, 2019

Stokes Kia goes above and beyond!!! Stokes Kia of Goose Creek repaired my car in less than 24 hrs. Kia Country of Charleston had it for 3 weeks! With no diagnosis ! More

by Not another victim!
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice
July 18, 2019

AVOID STOKES KIA ! Buy and get service from another dealer. Customer Service is not a priority. While I like our KIA I would definitely choose a different dealer since More

by Mcrobertson
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
overall management problem
January 05, 2019

How many appointments you ask? Monday will be appointment number 7 for a repair on my car. That's right 7. For a window issue. And they started troubleshooting from the most expensi More

by sport13
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
1