Stoops Automotive Group
Muncie, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Pat Bowen is the best. Very knowledgeable about the vehicle we were interested in. No pressure. After purchase Pat did a great job explaining all the features and getting u Very knowledgeable about the vehicle we were interested in. No pressure. After purchase Pat did a great job explaining all the features and getting us connected. More
The people at Stoops were and are always great to work with. They always exceed my expectations. Pat Bowen makes buying a car easy and fun. Never any anxiety working with Pat. He is there to serve you with. They always exceed my expectations. Pat Bowen makes buying a car easy and fun. Never any anxiety working with Pat. He is there to serve you. More
Pat was a very caring to help us figure out what vehicle we needed. Also patient with all the transactions. Will definitely use this dealership and salesman in the future. we needed. Also patient with all the transactions. Will definitely use this dealership and salesman in the future. More
If I could score them a 0 I would. I made an appt for a chip install that was not available when I purchased the truck. When I called to schedule said appt I asked how long it would ta I made an appt for a chip install that was not available when I purchased the truck. When I called to schedule said appt I asked how long it would take and said it was for the chip install . I also asked for a needed oil change. I drop off vehicle early as I had a dr appt at scheduled time. In about an hour I get a call the oil change was done but the chip install was not as they couldn’t “find” the part. When I went to pick up my truck I told them not to order the part as I was tired of the run around. Now mind you, this is the 2nd chip install. the first chip install, I had the appt scheduled then when I get there after several hours of waiting I am told they can’t do the chip install as they didn’t have my VIN to order correct chip. I said I purchased truck from you how do you not have the VIN?? Or any of the 3 phone calls I made prior to appt wasn’t I asked for said information? So I was required to make an additional trip to get chip install. I live an hour away! It is nothing more than incompetence to “lose” a part which I really think means they didn’t even order it.if they hadn’t already done the oil change I wouldn’t have allowed it to be done by them. I will tell everyone I can to not use this service department and even thought my buying experience was OK I wish I had purchased elsewhere. More
He was great and spent alot of time with us and our kids and kept them laughing and kept them laughing More
Pat Bowen was absolutely the very best! He took time to explain everything, answered all my questions and made sure I was 100% happy with my new car! He took time to explain everything, answered all my questions and made sure I was 100% happy with my new car! More
Pat Bowen was WONDERFUL. He worked with me literally for hours to get the vehicle I wanted with all the bells and whistles I wanted. He was patient and helpful. Will always He worked with me literally for hours to get the vehicle I wanted with all the bells and whistles I wanted. He was patient and helpful. Will always work with Pat on future car purchases! More