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Five Star Subaru of Grapevine
Grapevine, TX
3,332 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,332 reviews
April 22, 2024
they are above and beyond . .... I been doing customer service for Delta airline over 35 yeas what I see is great. .... I been doing customer service for Delta airline over 35 yeas what I see is great. More
by ADIL.AMNA
Verified CustomerEmployees Worked With
Helpful April 21, 2024
Friendly, efficient, very communicative, and clean facility. They check on you and keep you well informed about your vehicle. Travis was my service representative today and he told me about how long I facility. They check on you and keep you well informed about your vehicle. Travis was my service representative today and he told me about how long I’d be there and I actually left the dealership about 10 minutes before the projected time of finish. I highly recommend Five Star Subaru of Grapevine! More
by ssangell1
Employees Worked With
Travis in service
April 21, 2024
I have 25 years in sales with experience in 3 giant companies, which led me to pay attention to the young man who managed the sale. I was surprised by the calmness with which he treated us. The young companies, which led me to pay attention to the young man who managed the sale. I was surprised by the calmness with which he treated us. The young man did an excellent and clean job. Thanks Tobias. My wife lets me know daily that it was the best decision. Thanks a lot More
by AGUSTAVOI
April 21, 2024
Staff and management are friendly, helpful and provided a professional customer service with the purchase process. a professional customer service with the purchase process. More
by ALIMM
April 20, 2024
Service was prompt and efficient. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. All the service personnel were friendly, knowledgeable and genuinely cared for the customers. More
by Glen M
Employees Worked With
April 20, 2024
Tobias was great! He helped me get the exact car I wanted. I couldn't be happier with my experience. He helped me get the exact car I wanted. I couldn't be happier with my experience. More
by ANNISSAMARTINEZ07
April 19, 2024
Mike Ohanesian, my service advisor, was so helpful and very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! More
by Victor
Employees Worked With
April 19, 2024
This is the second vehicle I purchased with Azrael it’s too bad that he decided to leave. I hope that when I choose to purchase another vehicle that my next sales person will be as good as he was. This loc too bad that he decided to leave. I hope that when I choose to purchase another vehicle that my next sales person will be as good as he was. This location is out of the way for me and I choose to return here passing other Subaru dealerships. Azrael was a standup guy and even helped guide me through a really bad experience with another dealership that almost made me want not buy a Subaru. He has big shoes to fill by the next sales person. More
by HUNTER.BOUTHILLIER
April 19, 2024
Overall the dealership gets the job done, but I can’t move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April 29th. Don’t get me wrong the people are nice and try to make the issues easier to deal with, but definitely not a great experience for me. More
by SAMUEL.MARCHITTO
April 18, 2024
Fantastic service. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. More
by Bienjames2023
