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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,321 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,321 reviews

April 16, 2024

Very helpful and friendly. Went above and beyond to make our car buying experience the best possible More

by CHERYL4CATS
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Jaylon was the best! ! He is very friendly and helpful, first time buyer questions and he answered all of them. More

by Ashlynnhutto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Five Star Subaru of Grapevine responded

Ashlynnhutto, We are so grateful to have earned your business at Five Star Subaru. Be sure to reach Jaylon or me at 817-438-1700 with new car questions. We are here to answer all of your technical or care concerns. Congratulations on your first Subaru! We look forward to seeing you in the future. Best regards, Doug Laymon, Sales Manager

April 15, 2024

Buying the Subaru was an easy no hassle experience. We love our new Subaru Outback More

by KEVINH41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Kevin, on your new car from Five Star Subaru! The focus is now on helping your fully enjoy your Outback. Stop by or call 817-438-1700 with technical or maintenance concerns. We are here to share our knowledge with our valued customers. Thank you for your business and endorsement. Sincerely, Doug Laymon, Sales Manager

April 14, 2024

Service and sales were exceptional as I purchased a new and set up my profile. More

by mirussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, mirussell! EB, BB, Kenny, and the entire Five Star Subaru team are excited to help you enjoy your new car. Stop by or call 817-438-1700 with technical or care questions. We are here to help you in any way we can. Thank you, Doug Laymon, Sales Manager

April 14, 2024

We knew exactly what wr wanted. They were quick and efficient and didn't try to oversell us on anything. More

by KIMREADY37
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Five Star Subaru of Grapevine responded

Thank you, KIMREADY37, for shopping at Five Star Subaru. Expect customer-focused service every time you stop by. When questions arise with your car, please reach out to 817-438-1700. We are here to help you enjoy your ride. Take care, Doug Laymon, Sales Manager

April 14, 2024

I really appreciated the knowledge and expertise that everyone had about the Subaru Ascent. When an unexpected situation occurred, both Hayden and Doug were quick to help get everything squared away and More

by DWhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Five Star Subaru of Grapevine responded

DWhite, We are thrilled you found your new Ascent at Five Star Subaru. Customer satisfaction remains Hayden and my focus. Please reach either of us at 817-438-1700 with new car questions. Helping you enjoy your ride is our next goal. Thank you for your business and kind endorsement. Sincerely, Doug Laymon, Sales Manager

April 14, 2024

They did a great job putting an effort without pressuring me to make the process smooth More

by CHRISLTORGERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, CHRISLTORGERSON, on your purchase at Five Star Subaru. Our sales team is dedicated to helping you enjoy your Subaru. Don't hesitate to call 817-438-1700 when you need our vehicle knowledge. Thank you for shopping with us! Best regards, Doug Laymon, Sales Manager

April 13, 2024

Always friendly, thorough and prompt. Service area is clean and relaxing. From sales to service you couldn’t ask for a better customer experience. More

by gaylabarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Five Star Subaru of Grapevine responded

Thank you, gaylabarrow, for taking the time to share your feedback. At Five Star Subaru, customer satisfaction is a priority. Reach Deion and our techs at 817-438-1700 with questions any time. We want you knowledgeable abour your Subaru. Take care, Jakob Ritter, Service Director

April 12, 2024

Jason Womack and Jose Zambrano in the Service Department took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly addres More

by jar.pet92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Five Star Subaru of Grapevine responded

Jar.pet92, Thank you so much for recognizing Jason, Jose, and Five Star Subaru. Customer experience and satisfaction are our goals. Whenever you need vehicle advice, we are here for you at 817-438-1700. Take care, Jakob Ritter, Service Director

April 11, 2024

Dropped my car off for service and the advisor said to do change the oil, etc. plus rotate and balance the tires would take about 90 minutes. He called 45 minutes later and said my car was ready to go. More

by wausaugulfcoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
Apr 11, 2024 -

Five Star Subaru of Grapevine responded

Wausaugulfcoast, Timely service is the goal at Five Star Subaru. Your satisfaction is our priority, and we're grateful for the opportunity to have served you. If you have any further questions or need assistance in the future, please feel free to reach out to 817-438-1700. Thank you for your business and feedback, Jakob Ritter, Service Director

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