Subaru of Gwinnett

I got new brakes, new tires and I had to replace the front struts due to alignment issues. The brake work and tire replacement was fine. They were competitive on the tire price. They had to order a left front struts due to alignment issues. The brake work and tire replacement was fine. They were competitive on the tire price. They had to order a left strut and I was told they ordered the wrong one so my repair was delayed by several days. The replacements were also very expensive and I could have gotten this work done elsewhere for significantly less, I believe, but I didn't want to ruin a new set of tires with bad alignment while I went elsewhere to get the struts replaced. Subaru of Gwinnett gave me a complimentary loaner vehicle which was very much appreciated. I was also told my windshield wipers were streaking and I was originally quoted $119 for wiper replacement but the standard price was something like $49 so I declined that repair. I'll assume that was a mistaken quote rather than an attempt to gouge. Overall, I've been going to Subaru of Gwinnett since I purchased my 2011 Outback from them and they've generally been great to deal with. They're certainly not the least expensive repair shop out there but their work has been reliable. More

Within 6 days the Honda Civic I wanted to purchase developed a computer malfunction. The dealership agreed to repair a dent because it was a deal-breaker. They did not inform me of the computer issue developed a computer malfunction. The dealership agreed to repair a dent because it was a deal-breaker. They did not inform me of the computer issue so I was prevented from making an informed decision. Because of that the car remains with the dealer. They are a discredit to the Subaru brand. More

Everyone I dealt with throughout the entire buying process was great. I didn't feel pressured at any time and I was able to get all my questions answered. process was great. I didn't feel pressured at any time and I was able to get all my questions answered. More

Salespersons need to be aware of customer relationship is important not customer no service except Adam Anderson. He is your asset. important not customer no service except Adam Anderson. He is your asset. More

Excellent customer care and a fair price. Matthew was a great salesperson, and I recommend him to anyone. Matthew was a great salesperson, and I recommend him to anyone. More

The service provided by Subaru and their wonderful employees is outstanding! They always have my best interest in helping with all my requests and vehicle needs. employees is outstanding! They always have my best interest in helping with all my requests and vehicle needs. More

The real reason behind whether a business is successful or not is the people who tirelessly work for that success. Matthew from the moment I contacted him regarding a used vehicle worked with me to get th or not is the people who tirelessly work for that success. Matthew from the moment I contacted him regarding a used vehicle worked with me to get the car that I wanted, and provided out of the box thinking to help secure that vehicle and the deal. Matthew went above and beyond to help close the deal, providing a beautiful 2020 Subaru Forester for us. My thanks to Matthew and Subaru of Gwinnett for the great experience I had purchasing this vehicle. Again, the people, not the name, are what make the. Business successful. More

Good service and easy to understand Anthony was a very thoughtful salesman and wasn't pushy. thoughtful salesman and wasn't pushy. More

The service group makes everything simple, from the time you pull in to the time you are back on the road. you pull in to the time you are back on the road. More

I was swindled out of $3,000 by an employee who is no longer employed there and the manager refuses to return my call. longer employed there and the manager refuses to return my call. More