226 Reviews of Subaru of Kennesaw - Service Center
I got my WRS two years ago, and also with the extended warranty, My battery got bad I just drove there and they fix it in an hour with out scheduling amazing. warranty, My battery got bad I just drove there and they fix it in an hour with out scheduling amazing. More
Excellent customer service, I've already seen a huge difference buying a Subaru versus the competition. My brother also has a Subaru and we're both glad we made the switch. difference buying a Subaru versus the competition. My brother also has a Subaru and we're both glad we made the switch. More
Good car, good service. The buying experience was a good experience. When you buy from Kennesaw Subaru you make friends. Chris, out salesperson, was a pleasure to deal with. Louis the manager is a gentleman experience. When you buy from Kennesaw Subaru you make friends. Chris, out salesperson, was a pleasure to deal with. Louis the manager is a gentleman. More
Excellent service. I could go to a Subaru dealer much closer to my home in Dunwoody, however, because the folks in Kennesaw do such a great job, I don't mind traveling the extra miles. closer to my home in Dunwoody, however, because the folks in Kennesaw do such a great job, I don't mind traveling the extra miles. More
I love my Forrester and am quite impressed with the folks at the dealership! Buying the car was an enjoyable experience (thanks, William!!) and my first service appointment was easy to set up and was done in at the dealership! Buying the car was an enjoyable experience (thanks, William!!) and my first service appointment was easy to set up and was done in a flash (thanks, Steve and staff!!). More
VERY GOOD VISIT TO HAVE A DEFECTIVE BATTERY REPLACED. NO PROBLEMS WITH THIS VISIT WHAT SO EVER. THIS DEALER MAKES YOUR PURCHASE A VERY GOOD EXPERIENCE. THANKS PROBLEMS WITH THIS VISIT WHAT SO EVER. THIS DEALER MAKES YOUR PURCHASE A VERY GOOD EXPERIENCE. THANKS More
The service department knows how to encourage rpeat business. They are courteous, friendly, and the work is done in a reasonable amount of time. Plus my car is washed and looks great! Lydia is wonderf business. They are courteous, friendly, and the work is done in a reasonable amount of time. Plus my car is washed and looks great! Lydia is wonderful to chat with and makes you feel at home. Thank you all for making a routine chore a good experience. Julie More
At 75K, my 2006 Subarau Outback station wagon is finally At 75K, my 2006 Subarau Outback station wagon is finally beginning to need some of the loving care and maintenence work that I didn't need to w At 75K, my 2006 Subarau Outback station wagon is finally beginning to need some of the loving care and maintenence work that I didn't need to worry about for the first six years of driving it.The car has been used both as a commuter and as an off-road car, so it hasn't been all easy road driving. I brought it into Subaru of Kennesaw to replace worn brake pads, and ended up replacing some drive train worn bushings, changing differential and transmission fluids and filts, some other wear-related odds and ends; they also found and repaired a nail in my front tire which I hadn't noticed. The final cost was not cheap, but it was more than fair, and the service manager Wendy additionally took off every promotional discount she could think of. What I am paying for when I take my car to a (good) dealership is the comfort factor. I know that they aren't just going to fix the problem that I brought it in for; they are going to thoroughly check my car and alert if there are any other problems. I have taken other cars in the past to private mchanics and specialists, and while they have been excellent for fixing specific issues, they usually didn't have the resources to easily check over all the car's systems, so unless they bumped into something while fixing the main problem, wear issues that would soon become problems tended to get overlooked. That nail in the front tire probably would have been overlooked. Subaru of Kennesaw is among the best dealerships that I have used; they are relibable, they do an excellent job, and they stand behind their service work if somethng is not satisfactory. More
I absolutely enjoy this dealership. I bought my 2009 Outback from John and I have loved the car. He was great to work with and patient with my questions. Every time I am back for service, I make sure t Outback from John and I have loved the car. He was great to work with and patient with my questions. Every time I am back for service, I make sure to stop in and tell him how pleased I am with the car. Lydia always is pleasant to work with and goes above and beyond to make sure I am satisfied. The best part about working with this dealership and Lydia is that they are honest. I trust their work and I trust their ethics. 5 may be the highest rating I can give them, but they are a 6 in my book. This dealership is the reason I will continue to drive a Subaru. More
I was a little leery about taking my 98 Subaru Outback in for service at the dealership but, Subaru of Kennesaw and Wendy in the service department immediately put me at ease with their warmth and hospitalit for service at the dealership but, Subaru of Kennesaw and Wendy in the service department immediately put me at ease with their warmth and hospitality. Wendy kept me updated throughout the inspection process and was honest about the potential costs of the repairs. I went out of town for about 3 weeks during the repairs and Wendy kept in touch with me via email. Subaru of Kennesaw stored my car after the repairs for no charge and they came and picked me up when I returned. It was easy-- how often can someone say that about getting their car repaired? More