Subaru of Muskegon

I have dealt with this dealership for years and I’m never disappointed. This time my car was a 2022 and I dealt with Rob Gould. He was extremely proficient and took a lot of time with us when making our dec disappointed. This time my car was a 2022 and I dealt with Rob Gould. He was extremely proficient and took a lot of time with us when making our decision. I appreciate it the professionalism and personal interest in our decision making. More

We have purchased multiple vehicles from My Auto including Muskegon and our most recent was a new Jeep from the Chrysler location and the Subaru team in Muskegon has always provided us with great se including Muskegon and our most recent was a new Jeep from the Chrysler location and the Subaru team in Muskegon has always provided us with great service no matter what brand. More

The staff was welcoming and friendly. Liz kept me informed and up to date on the process. The let me know of recommended services. Oil and tire rotation was done in time promised. Liz kept me informed and up to date on the process. The let me know of recommended services. Oil and tire rotation was done in time promised. More

At Muskegon's Subaru, my appointments for my Forester's maintenance or repairs are ALWAYS positive and welcoming experiences. Deals on oil changes, coupons, always prompt, comfortable waiting room, coffee maintenance or repairs are ALWAYS positive and welcoming experiences. Deals on oil changes, coupons, always prompt, comfortable waiting room, coffee and popcorn, a welcome suggestion to replace a filthy cabin filter, car wash...all appreciated. When I leave, I know my vehicle is safe transportation. Thank you especially to Nick, who was in charge of my car's most recent appointment. More

I am sooo impressed with this dealership. from the Sales team to the service group I have not had a miscue. this dealership is on the top of it's game. the follow up and communication is from the Sales team to the service group I have not had a miscue. this dealership is on the top of it's game. the follow up and communication is outstanding. they do what they say their gonna do. More

Was told service would take 1 hour it took 3. 5 stay alert issue was not addressed satisfactorily 5 stay alert issue was not addressed satisfactorily More

Always great service, exemplified by yesterday’s 2014 Outback maintenance visit. Excellent scheduling, advisor and technician. Very pleased. Kudos to Ella and Hannah for excellent advising, diagnostics, Outback maintenance visit. Excellent scheduling, advisor and technician. Very pleased. Kudos to Ella and Hannah for excellent advising, diagnostics, repairs and efficiencies, and completing an hour early and $200 under estimate. Outstanding! More

Adequate reminders prior to without going overboard. Ella was great to deal with and it was done in less than the amount of time stated. Ella was great to deal with and it was done in less than the amount of time stated. More

Went in for a oil change and found out that I needed rear breaks too. Service was completed quickly after I gave the okay. I am very pleased how professional Subaru was with their job. breaks too. Service was completed quickly after I gave the okay. I am very pleased how professional Subaru was with their job. More

Service was done on schedule and quickly. Waiting area was comfortable and clean. No issues. Waiting area was comfortable and clean. No issues. More