Subaru of Pembroke Pines

the dreaded check engine light Joe Salerno assured me I could safely drive my 2016 Forester to the dealership when the amber steady CEL came on. He explained the other lights (hil Joe Salerno assured me I could safely drive my 2016 Forester to the dealership when the amber steady CEL came on. He explained the other lights (hill climb/cruise control/antiskid) also came on by default to indicate those features were deactivated. Joe made room for me the next morning, the usually busy Saturday. The problem was quickly resolved to my satisfaction. More

Excellent Experience! Subaru of Pembroke Pines is the best! Ron Martin, Kyle, and Alex were a pleasure to deal with. They were very professional, courteous, and trustworthy Subaru of Pembroke Pines is the best! Ron Martin, Kyle, and Alex were a pleasure to deal with. They were very professional, courteous, and trustworthy. More

JC and Ridel are awersome! JC and Ridel made the process of turning in my lease and acquiring another extremely easy. They are both extremely friendly, professional, knowledgea JC and Ridel made the process of turning in my lease and acquiring another extremely easy. They are both extremely friendly, professional, knowledgeable, and work well with you to meet your needs. Also, they both provide excellent customer service throughout the entire process. I would highly recommend both JC and Ridel to anyone looking to get a Subaru. I love my Subaru Outback 3.5R Touring vehicle; I just wish I could afford another for my wife because she is jealous. Lastly, my golden retreivers are looking forward to driving it, too... just like the commercials. I see myself as a lifelong Subaru owner. More

2nd Subby Got my first Outback in 2015...now traded up to the 2019 Ascent Touring. What a difference! Incredible product! My salesman was Barry Levine--a Got my first Outback in 2015...now traded up to the 2019 Ascent Touring. What a difference! Incredible product! My salesman was Barry Levine--a true professional that's been in the auto business 23 yrs now and represents Subaru with distinction. He knows the product--and doesn't pressure or harass you. He was an effective shield in dealing with the folks in the "pit" that present the offers. Too bad they come at you with "stupid" offers at first...and later improve them. Some must fall for those idiotic tricks....be careful. Do your research on prices and, know what your trade is worth before visiting the dealership and making a decision. Keep in mind those massive dealerships need to make a ton of money and they make it from you! With Barry's help we were able to close the gap quickly--I wasn't going to be there all day dickering on the price. Happily it all worked out. I guess that's the normal modus operandi at most dealers but shouldn't be. The Finance Manager was Jaime Gaitan. Good guy--fair--honest--efficient. It was my 2nd time with him. He helped me in 2015 as well. In/out of his office in minutes. Good luck. More

Radio not working on new car Was not called that my car ready. Went to the cashier and she looked for the paperwork and it was there. Did not talk with service rep afterwards to Was not called that my car ready. Went to the cashier and she looked for the paperwork and it was there. Did not talk with service rep afterwards to see what happened with the car. He was with someone and I was not sure if I was supposed to wait to talk with him. More

Waited too long Went in for a routine service that was basically just an oil change and waited 3 hours. Car wasn’t ready when promised it did get washed, which was n Went in for a routine service that was basically just an oil change and waited 3 hours. Car wasn’t ready when promised it did get washed, which was nice. More

Wait seemed too long, but service was good. The service waiting area is clean, with plenty of seating and good coffee available. Staff are very friendly. These are important factors when waiting The service waiting area is clean, with plenty of seating and good coffee available. Staff are very friendly. These are important factors when waiting is an issue. I had an 11am appointment for an oil change and tire rotation. I'd indicated that I would be waiting. The process took a little over 3 hours, which seems excessive for a prearranged 'wait' appointment. More

Great job Compared to prev. 2 service times, this was greatly improved (3 hrs, 5 hrs). This was 90 min (same service). I do not live close by, so I really drea Compared to prev. 2 service times, this was greatly improved (3 hrs, 5 hrs). This was 90 min (same service). I do not live close by, so I really dreaded coming due to the very long waits in the past. I really did not need a ride home this time. Hope it continues this way. More

Best people ever I’ve been driving about an hour each way to Subaru Pembroke Pines for 3 years. From purchasing my car with Dirk to having Joe help me with service, al I’ve been driving about an hour each way to Subaru Pembroke Pines for 3 years. From purchasing my car with Dirk to having Joe help me with service, all of it is painless and done with smiles. As I look to the future with a larger family and larger vehicles required I know where I’ll go to buy my next car. More

Excellence service as always I have purchased 4 Subarus for my son and I from Subaru of Pembroke Pines since 2014. The main reason I keep coming back is the way you are treated at I have purchased 4 Subarus for my son and I from Subaru of Pembroke Pines since 2014. The main reason I keep coming back is the way you are treated at the service department. In my lifetime I have had many different vehicles, and in some dealership service departments they act like they are doing you a favor to service your vehicle and take your money. Every time I go for service at Subaru of Pembroke Pines , Joe Salerno makes you feel like family and truly enjoys and appreciates your business. Also a stop in side and Barry Levine always has time to chat and see how you are doing. I went in for a oil change and tire rotation yesterday, and Joe got it done and car washed on a rainy day in a very fast time. I will keep gladly keep coming back More