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Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

4.0
911 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. 4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day! Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell. Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered. Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in. TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth. A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business. Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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3515 Jackson Rd

Ann Arbor, MI

48103

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Showing 911 reviews

May 28, 2015

Best customer service I've ever had I am blown away by the customer service at this location. They really set a high standard. Anne Martin went above and beyond for me and really made More

by shopper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Martin
May 28, 2015

Amazingly Awesome Anne! Our Surburban experiences are always over the top due to Anne Martin She has gone out of her way to make sure that every vehicle that we have taken d More

by Rock
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anne Martin
May 27, 2015

Repeat Customer I have purchased at least 7 vehicles in recent history, all of them through Anne Martin. She is a wonderful person and excellent to work with. Anne More

by Coopdvle57
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Recommend Dealer
Yes
Employees Worked With
Anne Martin
May 26, 2015

Very Helpful! Staff was incredibly helpful and knowledgeable on their products. This was the third and final dealership I went to before I made my purchase. Well More

by danbwiener
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Recommend Dealer
Yes
Employees Worked With
Elissa Spangler
May 26, 2015

Great Service Can't say enough about the great customer service! Happy with how I've been treated and product knowledge the sales team had. Won't go anywhere else!! More

by StateSt18
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Yes
Employees Worked With
Eric Gilliam, Jason Louden
May 26, 2015

Best experience I have only bought one new car in my life and that was with my Dad many years ago. I walked into the dealer and was pleasantly greeted. I was impres More

by BRIARD
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Yes
Employees Worked With
Terry Olson
May 24, 2015

"I always recommend Anne" I retired and purchased a new Chevy Silverado in 2013 with lots of help from Anne. My husband retired 2014 and he wanted a 2015 Impala. Anne searched More

by pauladeeds
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Recommend Dealer
Yes
Employees Worked With
Anne Martin
May 24, 2015

My recent Colorado purchase Anne did a great job! She was very responsive to my requests and needs. If I am in the market for another vehicle in the future, I will definitely loo More

by Laser2
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Recommend Dealer
Yes
Employees Worked With
Anne Martin
May 23, 2015

Always a great experience We've been purchasing all our vehicles from here for quite some time now. We always work with Anne Martin and have purchased, I believe, 7 vehicles th More

by Bicycle310
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Recommend Dealer
Yes
Employees Worked With
Anne Martin
May 23, 2015

Great Experience with Consultant at Suburban We initially went to Suburban to inquire on the benefits of purchasing versus leasing a vehicle, and what kind of vehichles we were interested in. Ka More

by Robin M.
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Recommend Dealer
Yes
Employees Worked With
Katie Kunz
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