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Suburban Chevrolet Cadillac

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Suburban Chevrolet Cadillac

4.7

825 Lifetime Reviews

3515 Jackson Rd, Ann Arbor, Michigan 48103 Directions

Sales: (734) 389-2490

Service: (866) 385-8480

Parts: (877) 768-1699

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Excellent

94% Recommended

4.7

825 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chevrolet of Ann Arbor is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chevrolet vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!

Top Reviewed Employees

Dimitrios Rongakis

Sales Consultant

5.0

View 23 Reviews

Mike Burns

Sales Consultant

5.0

View 76 Reviews

Anne Martin

Internet Manager

5.0

View 60 Reviews

Eric Gilliam

Sales Consultant

5.0

View 15 Reviews

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Latest Reviews

November 14, 2018

"great and helpful "

- Tamer

The salesman was great and helpful and he did his best with me , and the finance guy did what he promised Thanks a lot you are awesome guys

Employees Worked With

MICHAEL MYLES JR.

October 24, 2018

"Helping a disabled firefighter"

- John F.

I'm a disabled career firefighter and my wife was just involved in a hit and run crash that totalled our van that was used to get me places. We stopped in a few times but didn't commit until the price dropped on a van we were looking at. Once we committed, Scott worked a great deal to make sure my unique circumstances (which i won't detail) would be woked out in our favor.

Employees Worked With

Scott Schindler

October 21, 2018

"Best Service Eever - THANK YOU!"

- bzn95s

My sales Rep Michael Myles walked up to me as I exited in my car IN THE RAIN to address my questions about the Cadillac CTS that I had seen on line. He gave me the keys and after taking her for a test drive I knew it was the vehicle for me. I went inside and met the Assistant Manager, Andre Demings, who understood that I had to bring my wife back the next day for her test drive - no pressure, just good sales work from a GREAT sales team. We got the price we wanted, and more than that, we had a very pleasant personal conversation with both Michael and Andre as we waited for the final prep of our new vehicle. I highly recommend this dealership if you are looking for a high quality, nice looking used vehicle. We drove over an hour to get there and I am very pleased. Damon & Cathy Skinner

Employees Worked With

Michael Myles Jr., Andre Demings

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Photos & Amenities

After Hours Drop-Off
Customer Lounge Area
Free Loaner Cars
Free WiFi
Authorized Parts Store

View all amenities

Suburban Chevrolet Cadillac, Ann Arbor, MI, 48103

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