Suburban Chevrolet - Service Center
Eden Prairie, MN
1,170 Reviews of Suburban Chevrolet - Service Center
Oil change and warranty work on lane assist Shuttle service was convenient and timely. The lane assist is now working as designed. All was covered under warranty so I had no out of pocket cost Shuttle service was convenient and timely. The lane assist is now working as designed. All was covered under warranty so I had no out of pocket costs. More
Oil change Service was fine, first they had trouble locating my appt in the computer system? A note should pop up that we purchased our tires from you so the rot Service was fine, first they had trouble locating my appt in the computer system? A note should pop up that we purchased our tires from you so the rotation is free. Said I had a 10%off coupon for Village Chev, but would he give me the 10% off & he said no. I guess that's where we will get the service you recommended and the other service due. More
Great Service Tim was extremely helpful in breaking down the issues with my car, and super easy to work with! He made it clear to me what I needed to get fixed righ Tim was extremely helpful in breaking down the issues with my car, and super easy to work with! He made it clear to me what I needed to get fixed right away, and what could wait if I needed it to. Definitely will be back and look forward to working with Tim again! More
Very happy with service I was totally satisfied with my visit. It was all done in a timely manner. I would recommend your dealership to other people as well. I was totally satisfied with my visit. It was all done in a timely manner. I would recommend your dealership to other people as well. More
Awesome Thanks to all the guys that helped me get the rotors done on my car. And the sales guy that was awesome! Also to the guy that recommended that I see a Thanks to all the guys that helped me get the rotors done on my car. And the sales guy that was awesome! Also to the guy that recommended that I see a movie while waiting for my car More
Great experience My service advisor was one of the best I have had. Completely statisfied with the entire experience. I have owned many cars and the service was top n My service advisor was one of the best I have had. Completely statisfied with the entire experience. I have owned many cars and the service was top notch. More
Good service, bad coffee, no 🍪 cookies!! Service was good, reasonable cost with discount. But, all,of the other car dealers I’ve be n associated with have a much better waiting room. They hav Service was good, reasonable cost with discount. But, all,of the other car dealers I’ve be n associated with have a much better waiting room. They have coffee, tea, cookies, bars, etc. WiFi hookups, and desk stations. You do have WIFI. Also, usually a car wash goes with service at other dealers. More
Need to execute better Dropped off car at 7:30 in the morning. Got a call to pick up car at 3:45. When I got to the dealership it wasn't ready and I had to wait 30 mins. Man Dropped off car at 7:30 in the morning. Got a call to pick up car at 3:45. When I got to the dealership it wasn't ready and I had to wait 30 mins. Manager knocked of $50 on my $1000 tab which I appreciate. I would rather just have my car ready when it is supposed to be and not have to wait after leaving it all day. More
Poor service Unable to make new key with a remote after I had placed several calls arranging this and drove to the dealership to get it made. Unable to make new key with a remote after I had placed several calls arranging this and drove to the dealership to get it made. More
Service on my 2008 Duramax. Steve and Billy in service are g The guy at service desk explain everything very well and I’m convinced they actually care about me as a person. I trust them even after spending $8000 The guy at service desk explain everything very well and I’m convinced they actually care about me as a person. I trust them even after spending $8000. In two months on a truck I bought there. More