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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,467 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,467 reviews

March 11, 2024

Very efficient, no hassle sale. Got best and final numbers on table quickly, no xx ing around. Produced paperwork quickly, transferred title, handed over trade keys, had new vehic More

by danielenright52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're glad to know you had an efficient and hassle-free experience with us at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. We always aim for a smooth process from start to finish. Enjoy your new ride!

March 09, 2024

Nice dealership but the lack of customer service with my sales associate bothered me. He didn’t return my phone calls after several messages left. I’m in the sales industry so I know how important it is t More

by dvaughn11
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis Crimboli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We strive for excellent customer service so I apologize for the level of communication you've received. Your feedback is important as it helps us improve. Please reach out so we can discuss this further and make things right for you. Thank you, Robert Love - General Sales Manager - robertlove@suburbancollection.com

January 13, 2024

Doug and Terri were so helpful and kind in helping us with our new purchase! Will definitely be recommending them to friend and family! More

by mellymel
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're delighted to know that Doug and Terri were able to assist you with your new purchase at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Thanks for recommending us!

January 04, 2024

Doug Mueller was a pleasure to work with. He was very responsive to all my questions and was an excellent and timely communicator throughout the process. I didn’t buy your vehicle due to in More

by Winter059
Recommend Dealer
No
Employees Worked With
Doug Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're glad to know that you had a positive experience with Doug, but we regret hearing about your concerns regarding the add-on charges. We strive for transparency and flexibility in our pricing structure, so this feedback is important to us. If you'd like to discuss this further or have any other questions or concerns, please don't hesitate to reach out directly. Thank you, Robert Love - General Sales Manager - robertlove@suburbancollection.com

January 04, 2024

Clean dealership. Felt respected. Did not play any games. Got the price I needed in the timeframe needed. Doug and Roger is great. More

by Lubindrake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Fenske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
Jan 05, 2024 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're glad to know you had a positive experience at our dealership and felt respected throughout your visit. It's great that Doug and Roger could assist in getting the price within your timeframe! Thanks for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills.

December 27, 2023

Dennis was absolutely amazing. He was very patient and understanding when he work with my Daughter and I. Highly recommended and will come back! More

by Caren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Caren, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

December 21, 2023

Excellent. Professional staff and on point. Sales associate Dennis Crimboli was incredible in customer service. Pleasant experience and I'd recommend this deale More

by sujithteegala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2023

They had the vehicle I was looking for at a price I could afford and the sales staff was amazing! 10/10 definitely recommend More

by Gwhitt280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 06, 2023

Great customer service, and highly reccomend Bryan for my future lease and purchases. Got me a great price and made the process easy and smooth More

by Cjindo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Fenske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2023

Excellent Communication and Patienece. Friendly and nice environment. I felt like I was in good hands. Doug is awesome at his job and I would recommend him if you're ever interested in pur More

by aarree.hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Aarree, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! If you have any further questions, please give us a call. We're always happy to help!