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Suburban Ford of Ferndale
Ferndale, MI
519 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 519 reviews
August 17, 2019
Great Experience I thoroughly appreciate my experience with Alan Brown. He was very patient and thorough. He shared his insight on the options that I was exploring. Ul I thoroughly appreciate my experience with Alan Brown. He was very patient and thorough. He shared his insight on the options that I was exploring. Ultimately I was able to make the perfect choice for me. You won’t be disappointed More
by Donnie313
Employees Worked With
Dayna Kaufman, Kevin Maples, Alan Brown
Helpful August 16, 2019
Excellent Service, works for the customer. From the moment we walked in Mr. Kamin Davis was able to take care of us quickly and efficiently. This was my first dealership purchase. I was approve From the moment we walked in Mr. Kamin Davis was able to take care of us quickly and efficiently. This was my first dealership purchase. I was approved for financing same day and I have been able to approach Mr. Davis with relative ease for any concerns I have had after the purchase. Whether it be for repairs or contract information. The other staff was equally efficient and was very thorough explaining things to me for ease of mind. I reccomend this dealership to anyone looking for excellent customer service as well as relaxed, friendly and professional experience. More
by Chris214
Employees Worked With
Kamin Davis
August 15, 2019
Great service I have nothing but glowing accolades for the expertise and manner in which Mr. Tye Gibson helped me with the selection and purchase of my automobile. I have nothing but glowing accolades for the expertise and manner in which Mr. Tye Gibson helped me with the selection and purchase of my automobile. He instilled trust and insured that I had all the needed information to make an intelligent car selection. More
by Thornton
Employees Worked With
Kevin Maples, Tye Gibson
August 13, 2019
5 star sales person AB If you are in need of a car, please come see Alan Brown. You can't go wrong. From the time, we step onto the property Alan took great care of us. Not If you are in need of a car, please come see Alan Brown. You can't go wrong. From the time, we step onto the property Alan took great care of us. Not only does he know all about cars. He listened to our needs, budget and took the time to make sure we were happy with our decision. Go see Alan today!!! More
by Trish B
Employees Worked With
Alan Brown
August 12, 2019
Friendly and forthcoming ...everyone was extremely helpful and a xxxx delight to work with and I would recommend them to all my amigos without hesitation ...everyone was extremely helpful and a xxxx delight to work with and I would recommend them to all my amigos without hesitation More
by drumdude
Employees Worked With
Brad Rummer, Tye Gibson
August 07, 2019
Great Experience! This is our first time buying a vehicle from Suburban Ford- Ferndale and won’t be our last! and it’s all because of how we were treated and taken car This is our first time buying a vehicle from Suburban Ford- Ferndale and won’t be our last! and it’s all because of how we were treated and taken care of by Tye Gibson our Salesman. Tye made us feel comfortable and answered our questions regarding the vehicle we came in to test drive and ended up purchasing!....Thank you Tye! More
by Lori
Employees Worked With
Tye Gibson
August 06, 2019
efficient and friendly John Tocco, was great to work with. He knew his business and was very professional. Kevin Maples closed out the paperwork side of the transaction qu John Tocco, was great to work with. He knew his business and was very professional. Kevin Maples closed out the paperwork side of the transaction quickly and got me on my way. More
by gaulrapp4
Employees Worked With
Kevin Maples, John Tocco
August 04, 2019
Stress free Everyone i had contact with during my car buying experience was very friendly, hospitable, honest and easy to deal with. They had the car i wanted and Everyone i had contact with during my car buying experience was very friendly, hospitable, honest and easy to deal with. They had the car i wanted and helped make it happen. More
by gmichael
August 02, 2019
Buying a used car Great salesmen, no pressure tactics.Good personality and easy to talk to! I felt very comfortable and Tye explained everything very clear! Made sure Great salesmen, no pressure tactics.Good personality and easy to talk to! I felt very comfortable and Tye explained everything very clear! Made sure to answer all my questions! More
by Cars
Employees Worked With
Brad Rummer, Mike Goltz, Tye Gibson
August 01, 2019
Happy Customer, Great Salesman Tye Gibson was an amazing salesman. He was polite and courteous. he listened to what I had to say and put forth every effort to help me find my next v Tye Gibson was an amazing salesman. He was polite and courteous. he listened to what I had to say and put forth every effort to help me find my next vehicle. Originally went to look at a used F150, but it didn't pan out as expected. However in the process of looking at the F150, I came across a used Sierra. Two days of hard work on the dealers part and I was taking delivery of my 2012 GMC Sierra! Kevin Maples was courteous as well. He kept in contact with me along with Tye about the approval process. Overall great experience. More
by EscapeRush96
Employees Worked With
Kevin Maples, Tye Gibson, Alan Brown
