Suburban Ford of Sterling Heights

I highly recommend & trust this dealership! Carloluigi (AKA Gigi) went above and beyond to ensure that I purchased a vehicle that I would be highly satisfied with. He was friendly, patient, a great commun (AKA Gigi) went above and beyond to ensure that I purchased a vehicle that I would be highly satisfied with. He was friendly, patient, a great communicator, & explained all of my options very thoroughly. After my purchase, I got a call from manager Tom McPherson to make sure that I was a very pleased customer and thanked me personally for my business. Both gentlemen made themselves readily available to answer any questions that I might have in the future. Very pleased with the service and my new Escape! More

Excellent Mike was very helpful and understanding after Excellent Mike was very helpful and understanding after I had a huge miscommunication issue a day prior to coming to purchase a vehicle. He took tim Excellent Mike was very helpful and understanding after I had a huge miscommunication issue a day prior to coming to purchase a vehicle. He took time to listen and help me with another truck similar and he did not pressure me to buy it. I loved that about him. He also took time to explain my situation with Brian who apologized and helped as much as he could. I’m truly happy and satisfied with my Jeep Wrangler I will definitely be recommending people to them. More

I purchased my first car in over 30 years at this dealership, and WOW!! Its was the best experience I could of asked for! I am a single mother raising my girl, working full time in 2-3 places in li dealership, and WOW!! Its was the best experience I could of asked for! I am a single mother raising my girl, working full time in 2-3 places in life and I was tired of driving old trucks and dumping all my hard earned money into them as the miles just grow.....so do repairs. I have been looking at trucks and SUV's for 6 months and found the BEAUTY I ended up buying!!! My car sales man was amazing over the phone since were living this nightmare of COVID-19. When I arrived at Appt set, My sales man was right there...I was breath-taken by how amazing this truck looked in person. Sales manager came out, he was all involved too, helping me understand the technology of this truck along with my salesman. These guys were so excited for me and they boosted this amazing truck watching my happiness. I cannot say enough great about these guys!!!! Then the Finance mgr came out to meet me and to praise me for how good my credit is!! Another huge smile on this ladies face great job all of you!!! AMAZING EXP!!!!!! Thank you Thank you Thank you! Salesman: Troy Taylor Sales MGR Brian Lagodna Finance Mgr Marcus Martin THE FAB 3 Happy Happy Customer, Heather Tinkle More

I purchased a used car during the Covid-19 pandemic. Even during this difficult time Rachel made the teansaction smooth and seamless. I would definitely buy another car from her. Even during this difficult time Rachel made the teansaction smooth and seamless. I would definitely buy another car from her. More

My lease was up....not at a time that i was wanting to go to the dealership and couldn't go due to Covid-19. Jeremy Randolph and the team at Suburban Ford of Sterling Heights made the transaction as easy and to the dealership and couldn't go due to Covid-19. Jeremy Randolph and the team at Suburban Ford of Sterling Heights made the transaction as easy and contact free as possible. The paperwork was done online except for 3 signatures at delivery. Yes the car was delivered and my old lease was driven away. I must say that I do prefer the person to person aspect of car transactions but due to circumstances they made it work just as well. More

The people at suburban Ford went out of their way to help me out with my truck when I needed it to get to work. A big thanks goes out to Brian Lagodna and the rest of the crew over at suburban Ford They di me out with my truck when I needed it to get to work. A big thanks goes out to Brian Lagodna and the rest of the crew over at suburban Ford They did an excellent job and my appreciation goes out to them More

Amazing experience. Safe C-19 protocols. Brian found the best car at a great price and delivered the vehicle in 48 hours, in time for my daughter’s birthday. Brian set up the test drive, financing, documen best car at a great price and delivered the vehicle in 48 hours, in time for my daughter’s birthday. Brian set up the test drive, financing, document signing & delivery in record time, & made this car buying process so easy and stress free. More

I couldn’t be happier. Tara Browning and Tim OConnor are the absolute best. I was very overwhelmed about purchasing a new vehicle and this was the best experience buying a car in my life. The car was even d the absolute best. I was very overwhelmed about purchasing a new vehicle and this was the best experience buying a car in my life. The car was even delivered to me by Michael Brown who finished the process and was also the best. I love my new car. I would never deal with anyone else but them. Thank you so much for being so amazing and making me so extremely happy with my purchase. I am telling anyone who needs a vehicle to come see you guys. More

Tara was a blessing to work with while purchasing a vehicle during a pandemic. She had an amazing upbeat attitude, and helped expedite the sale seamlessly in a very short window. Her manager was very k vehicle during a pandemic. She had an amazing upbeat attitude, and helped expedite the sale seamlessly in a very short window. Her manager was very kind, and reassuring I appreciated his efforts. More

Very good dealership, especially during this pandemic I would definitely recommend this dealership on buying a vehicle very good people, So far so good I’m very happy. I will definitely be buying my next v would definitely recommend this dealership on buying a vehicle very good people, So far so good I’m very happy. I will definitely be buying my next vehicle from this dealership More