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Suburban Mazda of Troy
Troy, MI
166 Reviews
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 144 positive reviews
October 13, 2023
Marcy really took the time to figure out what I liked and how to make the car-buying process easy. She was responsive, enthusiastic, and eager to help. I'd highly recommend her as your salesperson for your n how to make the car-buying process easy. She was responsive, enthusiastic, and eager to help. I'd highly recommend her as your salesperson for your next car! More
by Edi B
Helpful September 30, 2023
Friendly and welcoming from the minute I stepped into the dealership. No high pressure sales dealership. No high pressure sales More
by vemqueen
September 25, 2023
Justin was very helpful to get us what we needed. He followed up constantly with us and made sure we got the best deal! He followed up constantly with us and made sure we got the best deal! More
by Swetha Srinivasan
Employees Worked With
September 06, 2023
Justin was great. Very accommodating and kind. I enjoyed working with him. He explained a everything in detail to make sure I understood. Very accommodating and kind. I enjoyed working with him. He explained a everything in detail to make sure I understood. More
by cami55
Employees Worked With
August 16, 2023
Great service. I needed some help last minute and Amir and his team were able to get me in and out. I would highly recommend. I needed some help last minute and Amir and his team were able to get me in and out. I would highly recommend. More
by c.jones1
Employees Worked With
Amir Chaaban
July 22, 2023
He made buying a car easy, and was quick to help me out with whatever I needed during the buying process. Would definitely return to him. with whatever I needed during the buying process. Would definitely return to him. More
by dchufnag2100
Employees Worked With
June 12, 2023
Charles made the purchase of our new CX-90 easy. He was courteous, knowledgeable, and helped us through the process quickly. I recommend seeking our Charles when you visit the dealership. He was courteous, knowledgeable, and helped us through the process quickly. I recommend seeking our Charles when you visit the dealership. More
by andrewreviewacct
Employees Worked With
May 19, 2023
Great service advisor. Mazda of Troy is lucky to have Sean Kowalik. Five out of five stars! Mazda of Troy is lucky to have Sean Kowalik. Five out of five stars! More
by Customer123
Employees Worked With
May 16, 2023
Charles made the car buying experience easy and was thorough. He made sure I understood how to use all the tech in the car and navigate it. The only negative experience I had is when I came in to sign thorough. He made sure I understood how to use all the tech in the car and navigate it. The only negative experience I had is when I came in to sign all the paperwork, the financial employee was pushy with the extended warranty. I declined all warranties a couple of times and he wouldn't move forward. It kinda took the excitement away. More
by katemarie2004
Employees Worked With
May 02, 2023
Amir, met me at the door of Suburban VW in Troy , jumped into my VW Atlas Cross Sport and within minutes had corrected the issue right there in the service bay. Took me out for a test drive, all was well a into my VW Atlas Cross Sport and within minutes had corrected the issue right there in the service bay. Took me out for a test drive, all was well and then rode over to the car wash. Super personality and VERY interested to make us happy. All around positive experience at Suburban VW in Troy. Barry More
by Barry S.
Employees Worked With
Amir Chaaban
