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Suburban Toyota of Troy
Troy, MI
1,182 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,182 reviews
April 04, 2024
Great place but not much inventory. My sister and I came looking to finance 2 cars. Toubee greeted us and was great from the start, trying to accommodate our request, answered all quest My sister and I came looking to finance 2 cars. Toubee greeted us and was great from the start, trying to accommodate our request, answered all questions, tried to find something that could fit our budget. Was not pushing at all unlike other dealerships. Unfortunately, we didn’t find anything suitable to our needs but he tried his best. More
by lyubov76
Employees Worked With
Helpful March 09, 2024
Great experience and would go back to buy another car. Sales rep was awesome and I’ll recommend everyone to this dealership. Sales rep was awesome and I’ll recommend everyone to this dealership. More
by Jbrown0386
February 26, 2024
We had a great experience! We were hesitant after hearing negative reviews from other dealerships since we were coming from the other side of the state. They were great with co We were hesitant after hearing negative reviews from other dealerships since we were coming from the other side of the state. They were great with communication, held the car and had it ready for us. No issues and very friendly. More
by jthomas0821
Employees Worked With
Amon
February 05, 2024
Leng is very helpful in my purchasing of a new vehicle. The services are very good in the maintenance of the vehicle. I got it for free in the first two years. The services are very good in the maintenance of the vehicle. I got it for free in the first two years. More
by paul wang
Employees Worked With
February 05, 2024
Price jumped from $29k to $35k, then $38k after inquiring about vehicle. Steer clear - dishonorable. about vehicle. Steer clear - dishonorable. More
by DJ
February 01, 2024
A perfect experience. Amazing working with Lazer and Darius. I called multiple dealers in the area and nobody even tried to beat their lease price. In and out in 2 hours. Amazing working with Lazer and Darius. I called multiple dealers in the area and nobody even tried to beat their lease price. In and out in 2 hours. Didn't try to upsell anything a single time. Did exactly what they said they would do, every number checked out. More
by andrew
December 24, 2023
Not good salesman very unprofessional and rude never go to her ever again please. Bad to her ever again please. Bad More
by mahmodul.islam1999
Employees Worked With
May 20, 2023
last visit was on 11/22 and always ask them to check my brakes even they charge me $50.00 to check my brakes and always saying every thing is normal . this Monday 05/15/23 i was visiting to check noise c brakes even they charge me $50.00 to check my brakes and always saying every thing is normal . this Monday 05/15/23 i was visiting to check noise coming from under my car that is about 5 moths after the last visit on 11/22 he came with shock words i have to change back my rotors and pads . I told him last 6 visits i asked to check my brakes and now you coming to tell me that . Now those people no one should trust them any more. More
by louismekhaeil
May 15, 2023
Long story short, after making an appointment to see a car they had for sale the following day, and confirming the time I’d arrive at the dealership a few hours prior to arriving on the day of, arrived fo car they had for sale the following day, and confirming the time I’d arrive at the dealership a few hours prior to arriving on the day of, arrived for my appointment to be told the car had sold free day before. I forgot to mention…we live in Chicago so had drove 4+ hours. Really nothing else I can say without getting upset all over again. More
by spinnefx
March 08, 2023
IF you can get a response from them it's a pack of lies. Terrible place. Terrible place. More
by karenmonster
