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Suburban Volkswagen of Farmington Hills

Farmington Hills, MI

4.6
146 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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37911 Grand River Avenue

Farmington Hills, MI

48335

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Showing 129 positive reviews

March 22, 2024

I just purchase a new car from Suburban Volkswagen and I love it! Tamem took excellent care of me! He went above and beyond to make sure I was happy with my new purchase. Tamem, Joe, and the entire team we More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Tamem Alsharae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Rossi
Mar 22, 2024 -

Suburban Volkswagen of Farmington Hills responded

Cindy, it's fantastic to know that Tamem and Joe went the extra mile for you at Suburban Volkswagen of Farmington Hills. We're glad you love your new car! Thank you for recommending us!

March 18, 2024

Lauren is very helpful and has too much patience in explaining all the features on ID4 EV car. We are glad we took up on her offer to help educate us on the EV car features. More

by vgpajj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Zajdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Abed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Clark
Mar 18, 2024 -

Suburban Volkswagen of Farmington Hills responded

We're glad to know that Lauren was able to assist you in understanding the features of your new ID4 EV. Our team at Suburban Volkswagen of Farmington Hills is always here for any further assistance!

January 02, 2024

Excellent experience start to finish. I would definitely recommend Sam. He was a pleasure to work with. More

by susan.poole
Recommend Dealer
Yes
Employees Worked With
Sam Bazzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Suburban Volkswagen of Farmington Hills responded

We're so glad to know you had an excellent experience with Sam at Suburban Volkswagen of Farmington Hills! Thank you for the recommendation and we look forward to serving you again in the future.

December 21, 2023

Clarence is the most dedicated person I have ever come accross especially in the auto sales industry. He goes above and beyond to make sure every customer is in the right car and gets the best possible d More

by Roblo6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Odoerfer, Lawrence Clark
Dec 23, 2023 -

Suburban Volkswagen of Farmington Hills responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2023

Suburban VW is a great dealership, this is the third car i have purchased from them and i will keep going back. More

by cpaskevicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Bazzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Houk, Mike Mikha
Jun 19, 2023 -

Suburban Volkswagen of Farmington Hills responded

Thank you for your loyalty and the kind words!

June 07, 2023

Very happy with the response from Keith and Mikey the service writer experience it was very professional and we are happy with the service we received any future service that’s needed for the car. We wil More

by Mark.maranto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Haverty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Suburban Volkswagen of Farmington Hills responded

Hi Mark, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2023

My vehicle delivery was delayed & I was concerned. Mayce, fortunately was a steady reassurance. She responded quickly to my several requests for updates. She assured me the vehicle would arrive and co More

by tonyhbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayce Bazzi, Mike Mikha
Feb 23, 2023 -

Suburban Volkswagen of Farmington Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Volkswagen of Farmington Hills. If you have any further questions, please give us a call. We're always happy to help!

February 09, 2023

Mayce made this process so PLEASANT and easy! She didn’t try to pressure me, didn’t question my numbers and treated me with respect from the moment I walked in the door. I have been doing my ho More

by kimberlyeblaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clarence Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Houk, Mayce Bazzi
Feb 12, 2023 -

Suburban Volkswagen of Farmington Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Volkswagen of Farmington Hills! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2023

Mayce was so helpful and patient. She answered all of our questions, and never made us feel pressured. She went the extra mile and provided a great experience, will definitely recomme More

by Adriana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayce Bazzi, Mike Mikha
Feb 09, 2023 -

Suburban Volkswagen of Farmington Hills responded

Hi Adriana, we're happy you found Mayce to be so supportive during your experience here at Suburban Volkswagen of Farmington Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2023

She give support during the approval phase and deliver the car properly so helpful and kind focused on customer service More

by Nizrenaud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Bazzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Dingman, Mayce Bazzi
Feb 08, 2023 -

Suburban Volkswagen of Farmington Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Volkswagen of Farmington Hills. If you have any further questions, please give us a call. We're always happy to help!

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