Suburban Volkswagen of Troy

Derek is a world class Service Manager, Suburban is lucky to have him on staff. to have him on staff. More

Alex is the greatest! He delivers the best customer service! He is knowledgeable and a expert quite handsome and attractive guy! He delivers the best customer service! He is knowledgeable and a expert quite handsome and attractive guy! More

Brandon at Suburban VW of Troy made my first car buying experience so easy and comfortable. His knowledge of the vehicles, customer service and overall personality is unmatched. I couldn’t recommend him or experience so easy and comfortable. His knowledge of the vehicles, customer service and overall personality is unmatched. I couldn’t recommend him or this dealership more! More

Busy Dealership, was assisted above and beyond. Thankful to have bought out my lease there! Thankful to have bought out my lease there! More

Ryan is excellent; professional, knowledgeable about the VW product. A good ambassador for the brand. VW product. A good ambassador for the brand. More

Process was slow because they are bringing on a new system. Staff was helpful and polite. I was surprised by the paint and interior treatment that was added to my price at the very end of the process. system. Staff was helpful and polite. I was surprised by the paint and interior treatment that was added to my price at the very end of the process. More

I found this dealership online and I’m so happy I did. After having my previous vehicle become a total loss after an accident I was so stressed about buying another car. However, Drew made my car buying e After having my previous vehicle become a total loss after an accident I was so stressed about buying another car. However, Drew made my car buying experience a breeze. He was very understanding and took the time to make sure I was comfortable throughout the whole process. I really appreciated his transparency about everything, and unlike other salesmen he was not trying to rush me into getting any car just to get a commission. In addition, he was very knowledgeable about the ins and outs of my new vehicle. The sales manager James is also amazing. He worked really hard to make sure I was able to get my new vehicle with the lowest rate possible. Lastly, Alex in finance was very helpful with completing the finance paperwork, and he made sure I was able to understand all the documents I was signing and answered all of my questions. This is the best dealership experience I’ve ever had. I recommend if you’re looking for a new VW to go to Suburban Troy as you won’t regret it. More

James Sirr is a great asset to The Suburban Group. He is super customer friendly and will do whatever it takes to make your VW purchase a no hassle enjoyable experience. He is super customer friendly and will do whatever it takes to make your VW purchase a no hassle enjoyable experience. More

I cannot say enough at how professional and helpful everyone was to me at Suburban Volkswagen in Troy. From the moment I walked in Brandon was so nice To me and he helped me find the perfect car tha everyone was to me at Suburban Volkswagen in Troy. From the moment I walked in Brandon was so nice To me and he helped me find the perfect car that is not only beautiful but was at the price point I was comfortable with. Jordan and James helped through the process as well and Drew was amazing going through every detail of how to operate my new car. I would highly recommend and refer anyone interested in buying your next car to call Suburban. All of these guys deserve 5 stars! Thank you again!! Will definitely be back! More

Excelent attention, they help me in getting me everything needed to put me on a new Taos needed to put me on a new Taos More