Sullivan Brothers Nissan - Service Center

Brought my car in for a fluid leak and they replaced the transmission cooler pipes . After the replacement, my transmission started slipping shifting into first gear. I brought it back to them and they de transmission cooler pipes . After the replacement, my transmission started slipping shifting into first gear. I brought it back to them and they denied any wrong doing and turned the blame back on me saying the leak caused the transmission failure and I needed a new one. In a heated exchange of dialogue, they refused me service for being confrontational which wouldn't you be upset if you brought your car in for service and ended up with a bigger problem?Tom the service manager didn't care about me or my customer loyalty. He just wanted to make sure it wasn't their liability. Pretty sad when they won't own up to their mistake which is going to cost me thousands of dollars which I didn't have this problem before they serviced my car. They are skilled at covering their tracks and are not trustworthy. More

Flavio was recommended by a friend and he did not dissapoint. Super knowledgeable and personal a joy to work with !! Go see him quick!! dissapoint. Super knowledgeable and personal a joy to work with !! Go see him quick!! More

Flavio and andre helped me to get the car of my dreams. Thanks to all the team at Sullivan Nissan! Thanks to all the team at Sullivan Nissan! More

I have been a customer for 7 years. Always a great experience; everyone very friendly and helpful. Always a great experience; everyone very friendly and helpful. More

I have used the service department of Sullivan Brothers Nissan for over 15 years now. I have always had exceptional service. Prices have been reasonable and they have gone out of their way, on multiple occ Nissan for over 15 years now. I have always had exceptional service. Prices have been reasonable and they have gone out of their way, on multiple occasions, to fit me in when an unexpected car issue has come up. They always keep me in the loop and let me know what was found and issues that need to be addressed immediately versus those I can put off for a bit if money is tight. Staff are very friendly and honest and I have NEVER felt like I was pressured into unnecessary repairs. I highly recommend the service department at Sullivan Brothers Nissan! More

I know some people are leery of dealership service but not this family. We have received excellent service from Joe, Tom and also Kyle in the auto body shop. Always friendly and most important, truthful a not this family. We have received excellent service from Joe, Tom and also Kyle in the auto body shop. Always friendly and most important, truthful and fair. Been purchasing our vehicles from Sullivan Bros. for years. More

Every time I bring my car in to Sullivan for service I am happy with the results. The employees are always professional, courteous and efficient! happy with the results. The employees are always professional, courteous and efficient! More

Went in for an oil change and tire rotation. Included was a vehicle inspection, on which they claimed that the tires were sufficiently inflated. Upon arrival, the car's computer indicated all 4 tires we was a vehicle inspection, on which they claimed that the tires were sufficiently inflated. Upon arrival, the car's computer indicated all 4 tires were at 29 lbs, while 33 is recommended. All 4 tires had valve stem caps. Upon departure, all 4 caps were missing and the tires were still at 29 lbs. Every time I've brought in my car, I've been disappointed with something. Never anything huge, but always something. This time, it was the missing caps and the not-inflated tires. More