Arlington Heights Buick GMC - Service Center

Service department was punctual and super helpful in making sure my car was fully operational before I left. making sure my car was fully operational before I left. More

Everyone one from the front desk to service technician are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service. are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service. More

Had a noise. that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean s that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean said the would test drive it a check out the brakes. I said I would wait and after a reasonable time he told me they checked out all the brakes and everything was ok. It may have been just road noise. As usual great and efficient service. More

Always friendly and knowledgeable. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. More

This used to be Sullivan. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. More

Allie was wonderful in taking care of me. I’ll always recommend this dealership to others! I’ll always recommend this dealership to others! More

AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) THAT I CAN GO ON APRIL 19th AND THEN WAS TOLD I WOULD BE CONTACTED WHERE TO GO I WAS NEVER CONTACTED I HAD TO CONTACT THEM DAY OF. IN THE CONVERSATION I WAS MADE TO FEEL THIS WAS MY FAULT. THEY THEN BLAMED TOW TRUCK COMPANY. FIRST IF YOUR GOUNG TO HELP ME DONT BLAME ANYONE ELSE. JUST TAKE RESPONSIBILITY TELL ME WHERE TO GO AND DONT EXPRRSS TO ME IT WAS SOMEONE ELSES FAULT. AS OF TODAY I STILL DO NOT HAVE ANY RESOLUTION DONT CALL ME AND PRETEND YOU CARE YOU DONT More

Dean Fry will take care of you like you are family and do everything in his power to make sure everything is done exactly as you would like. everything in his power to make sure everything is done exactly as you would like. More

Best service experience I’ve ever had at a dealership. Chris Parisi took great car of my wife’s car at the last minute. Chris Parisi took great car of my wife’s car at the last minute. More