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Summit Toyota of Akron - Service Center

4.7

56 Lifetime Service Reviews

1501 Vernon Odom Blvd, Akron, Ohio 44320

56 Reviews of Summit Toyota of Akron - Service Center

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November 12, 2018

"Getting a new lease car"

- marilynn

We came to Summit for last service on leased Camry, and drove off with a new Rav4 lease. We had no intentions of doing that yet, but were presented with a deal too good to be true. Therefore, we now have a new Toyota with lots of" bells and whistles". Shannon, the sales manager and the business manager were all knowledgeable and thorough. This is our 10th or 11th Toyota. Would not have any other. Marilyn Carrell Thanks, Shannnon

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Recommend Dealer
Yes
Employees Worked With
Shannon Swinhehart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
TJ DiSanto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Kelly
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 09, 2018

"Best dealership Ever. "

- Gunmetaltacoma

Great experience all around. Both sales and service and finance staff were perfect. I especially like that Summit Toyota has been owned and operated by essentially by two groups only.

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Yes
Employees Worked With
JASON GRIEVE
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"Wonderful Service Department"

- Mary

Everything was on schedule from the moment I drove it to when I left. Staff was prompt, courteous, intelligent and professional. Great place, great people.

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Yes
Employees Worked With
Sean M
October 19, 2018

"service needs"

- Mary

I had a list of concerns and service that needed done on my Rav4. Andrew Smolen took time to look over previous maintenance done. He made suggestions for services that I had overlooked. He kept me informed throughout my service appointment.

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Yes
Employees Worked With
Andrew Smolen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 18, 2018

"Excellent Service"

- Len

As usual I was greeted promptly and pleasantly by the Service Representative. My Highlander was in for the 40,000 mile service consisting of an oil and filter change, tire rotation and courtesy inspection. I was informed that I was due a 3rd free oil change since I had purchased the vehicle from Summit. Needless to say this was great to hear. My wife and I waited in the Summit customer waiting room which is very nice with TV, reading materials and refreshments. The service was done in less than the hour promised and the vehicle was washed free of charge. All in all a great experience.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Sheldon
October 12, 2018

"Brake service & oil change"

- LJ642

Great and timely service: brakes, oil change, and fluid flush & replacement. Dropped the vehicle off in early morning and all was finished by early afternoon.

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Yes
Employees Worked With
October 03, 2018

"Just outstanding"

- Ken44647

I had a fast and easy oil change also I had a tire rotation. The waiting area was comfortable and the wifi kept me occupied for the 30 minutes it took to complete my servicing.

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Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shannon Swinhehart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andrew Smolen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 27, 2018

"Happy"

- TCB1186

This was my first lease ever. as well as my first Toyota. I am very pleased with the car as well as the service department. Sean in the service department was a total professional. I had some small issues that he addressed and my car was ready to go promptly. I will return! Thank you!

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Recommend Dealer
Yes
Employees Worked With
SEAN MCDERMOTT
September 27, 2018

"Good Service"

- Bowhitebo

Good Service We love our Highlander. It is our favorite car ever. I hope that we have this vehicle for many years to come. Thank you

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Yes
Employees Worked With
Young lady in the serrvice department
September 26, 2018

"Very Pleased "

- Jme285

I always depend on Summit Toyota for all my car maintenance, wouldn’t consider going anywhere else. Everyone is very accommodating and makes you feel appreciated.

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Recommend Dealer
Yes
Employees Worked With
Stephen Robbins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Service Employees
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