Back

Summit Toyota of Akron - Service Center

Akron, OH

not yet
rated
94 Reviews

94 Reviews of Summit Toyota of Akron - Service Center

Sort by
February 20, 2019

oil change and tire rotation Overall a good experience but not as nice as when Jen Sheldon was one of the service managers. You need to get her back ASAP. More

by cgreene1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 20, 2019

Routine Maintenance The staff is friendly and professional. The assigned staff member explained the services and responded to my request to pay particular attention to a More

by mrstith
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Watterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked with these before. This visit was for service.
February 19, 2019

Scheduled service Excellent experience, 30,000 mile oil change and a tire rotation in less than 1 hour. Friendly service, but it is not as nice as when Jen Sheldon work More

by O8o9195#
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Watterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2019

toyota care service appointment When I arrived for my 9:30 am appointment it was on their schedule for 1:30. agent stated that was not a problem and they would make sure I would be i More

by buckeyebob
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
jessica
February 09, 2019

You should be proud of your staff I want to thank John Heslop for going above and beyond in getting some service work done on my wife's car when I was out of town. You da man John! More

by Ninja Pete
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Heslep
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2019

The Best! Great customer service from the sale to regular service. I have recommended numerous people go to Summit Toyota. Great customer service is hard to f More

by kramztin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Heslep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bayus
February 07, 2019

Great Service They have a outstanding service and sales dept. It's nice to go into a business and talk to anyone and they help you. The business is well managed and More

by Jim K
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Heslep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of her name but lady in service dept.
February 02, 2019

Very Satisfied, No Problems Car was ready when promised Took the car in on time, asked if anything special needed checked, car was ready to go with the hour They checked the low tire warning light for me a More

by Denholm 33
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
January 30, 2019

Good warranty work and a check on my battery for my Prius I had 2 warranty recalls for my 2017 Prius. Plus I suspected a bad battery as my car didn't start after 2 weeks parked. The dealership did all the wor More

by Prius Bruce
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

thorough and efficient the dealership and service department have done outstanding jobs in my opinion and I have purchased two corollas, a 2014 and a 2018 and have had exce More

by papajoey47
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Bayus
2
...