I was fortunate enough to meet Arlene! She's everything you don't expect in a car salesperson. Knowlegable, informative, fair, caring and follow through I found second to none. I don't ordinarily write reviews, but my experience was so stellar, I really felt compelled to say more than a few words. From greeting to delivery, she was on top of every step. I leased a 15 Suburban and was researching way early in the game. The vehicles weren't even produced yet and she had her pulse on every step. Daily, if not twice a day updates on where the truck was in the line from build points to final QC, you really could not have asked for more pertinent info. Once it was in, I was treated fairly if not like family from everyone in the folks who answered the phone, finance mgr, owner and herself at every step of the way. I recommend her in the bes, most highest of caliber that you could of anyone in their business. If you need anything Chevy, you will not be disappointed in this dealer and moreover the wonderful woman in their employ!