Sunrise Ford - Service Center

I brought my 2017 Ford Escape in to have the taillights repaired/ Replaced. At the same time I noticed nail in my back tire. I requested that they fix it as well.They “repaired it” When I got home the t repaired/ Replaced. At the same time I noticed nail in my back tire. I requested that they fix it as well.They “repaired it” When I got home the tire was almost flat! The taillights were not installed correctly they were both loose so I could move them-by hand. I now have to bring my Escape back so they can hopefully fix the problem. I have been a customer with this company since 1990. The shoddy repair work, and the additional time I have had to spend is totally unacceptable. Very disappointing experience. More

BUYER BEWARE! SCAM ALERT! We had our vehicle professionally diagnosed by a trusted local mechanic and he found that the part and repair necessary had to be done by the dealer. We brought the professionally diagnosed by a trusted local mechanic and he found that the part and repair necessary had to be done by the dealer. We brought the vehicle along with our diagnosis from our local trusted mechanic to the dealership and requested that they perform the repair that was recommended by our mechanic. Rather than perform that repair, they decided to replace some other parts instead and delivered the vehicle back to us with the original problem still very blatantly unfixed. Upon picking the vehicle up for repair we didn't even make it out of the parking lot before noticing that the steering wheel was still incredibly loose and shaky which means they never test drove it after doing the repairs we didn't ask for. They then rediagnosed the vehicle to determine that as a matter of fact our mechanic was correct and they then performed the repairs we had originally requested, and the crazy part is they would not release the vehicle and held it hostage until we paid for their mistaken diagnosis and unnecessary parts replacement. More

2011 Ford Taurus Service department is excellent at Sunrise. Needed two new tires and an alignment. Did not have an appointment and car tires were ordered and alignmen Service department is excellent at Sunrise. Needed two new tires and an alignment. Did not have an appointment and car tires were ordered and alignment was done before noon the next day. I have been a customer of Sunrise since 2011 and we have both my car and my wife's Ford Focus serviced here. More

Thanks Jesse for taking care of my 2005 Ford Thunderbird...great service and was happy to get the car taken care early. Thank you Sunrise Ford! Thunderbird...great service and was happy to get the car taken care early. Thank you Sunrise Ford! More

Showed up Without an appointment, and Dan said not a problem. I use my truck for work, So it was very important I got in quickly. He said about an hour, and 40 minutes later I was on the road,Oil change problem. I use my truck for work, So it was very important I got in quickly. He said about an hour, and 40 minutes later I was on the road,Oil changed and tires rotated. Great experience! More

The Works Excellent service for my 2012 Ford Focus. Fast service and honest employees. I have purchased two vehicles from Sunrise Ford and will purchase my ne Excellent service for my 2012 Ford Focus. Fast service and honest employees. I have purchased two vehicles from Sunrise Ford and will purchase my next one here also. More

Needed a repair of the window on my mustang convertible, it was done before I could even get back to pick it up ! Love it here ! it was done before I could even get back to pick it up ! Love it here ! More

Service department is excellent at Sunrise. I just got my car back 6 months after the transmission broke, which was covered thankfully by ford and gave loaner car. It just broke again this time its differ my car back 6 months after the transmission broke, which was covered thankfully by ford and gave loaner car. It just broke again this time its different parts to transmission costing 1700$. That's not service fault that's a ford issue so I cant knock em for the lack of concern at the Ford hq. Sunrise Ford has been excellent with fixing my car and helping me More