1,753 Reviews of Sunset Ford - Service Center
Difficult to schedule recall work due to their limits on when they do recall appointments. When they contacted me to confirm the appointment, I asked if I could include an emissions inspection. I was tol when they do recall appointments. When they contacted me to confirm the appointment, I asked if I could include an emissions inspection. I was told that they couldn’t schedule additional work and I’d have to talk to a different group to schedule that. However, when I had the car in, they had no problem contacting me asking if they could do extra work on the car (tire had a nail, brake pads worn). Didn’t tell me my car was ready until I told them “no thanks” to the additional work. I’m glad they gave the car a once over for safety things. I just wish they didn’t red-tape themselves so much on the scheduling side. Had to unsubscribe to their mailing list (which I did not ask to be on) since I was getting a bunch of “alerts” for my car for the items I passed on. Didn’t like that so much. More
My experience at Sunset Ford was delightful. It was very easy to make an appointment, and they could work on my car that week. Everyone was very polite, professional, and knowledgeable. I would defini very easy to make an appointment, and they could work on my car that week. Everyone was very polite, professional, and knowledgeable. I would definitely recommend Sunset Ford to anyone. More
Friendly, courteous, explained everything work wise that was to be performed on my vehicle. Called me when vehicle was ready to go. I would def revisit was to be performed on my vehicle. Called me when vehicle was ready to go. I would def revisit More
Mike Wilhite is prompt courteous and informative they worked me into a busy schedule and got me back on the roadQuickly Aaron Stengle is a thorough efficient mechanic worked me into a busy schedule and got me back on the roadQuickly Aaron Stengle is a thorough efficient mechanic More
Always great service and experts on Ford automotive requirements specifically. Quality work done when the car needs service or custom work and aftermarket items installed. Knowledgeable. requirements specifically. Quality work done when the car needs service or custom work and aftermarket items installed. Knowledgeable. More
Bob is aLways friendly and efficient. Brought car in for outstanding recalls and oil change. The work was completed before estimated time. Will be back. outstanding recalls and oil change. The work was completed before estimated time. Will be back. More
Old fashion friendliness with modern up to date service... Good service never goes out of style... Service after the sale was THE main reason my Dad was a customer starting back in 1949 when he bou service... Good service never goes out of style... Service after the sale was THE main reason my Dad was a customer starting back in 1949 when he bought his first Country Squire wagon from Jack Heutel More
Always professional & courteous. I am impressed by how hard they work. Even if I buy a Ford elsewhere, I love the service at Sunset. We know someone at Bommarito for sales hard they work. Even if I buy a Ford elsewhere, I love the service at Sunset. We know someone at Bommarito for sales More
Everyone is very friendly and helpful. Brett is always a pleasure and Howard Wood is very informative and helpful. We wish everyone good health and keep up the good work. 👍 pleasure and Howard Wood is very informative and helpful. We wish everyone good health and keep up the good work. 👍 More
Honest and friendly staff.Never had a problem with this Honest and friendly staff. Never had a problem with this service department. I appreciate your ride home service and the driver is very courteous an Honest and friendly staff. Never had a problem with this service department. I appreciate your ride home service and the driver is very courteous and friendly. More