Sunset Ford - Service Center

The service team was very friendly and the service time was very fast. I was having recall work done and was able to drop it off in the morning and pick it up the same day without an appointment. was very fast. I was having recall work done and was able to drop it off in the morning and pick it up the same day without an appointment. More

I Think Everyone at Ford does a good job with each customer. Henry Ford would be proud how his business has grown since 1912 customer. Henry Ford would be proud how his business has grown since 1912 More

Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership! knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership! More

Squeezed is in while daughter was home from college and she noticed the transmission was not right. Thanks for keeping our daughter safe in her car! she noticed the transmission was not right. Thanks for keeping our daughter safe in her car! More

The only thing was I had an appointment for 9 am left the car and it still wasn't completed until the evening. Not a huge deal the workers are all very polite. car and it still wasn't completed until the evening. Not a huge deal the workers are all very polite. More

They were fairly efficient and resolved my problem well. I was told how long it would and they were friendly and courteous. I was told how long it would and they were friendly and courteous. More

the wait for service reps to notice and acknowledge you is unacceptable and very frustrating is unacceptable and very frustrating More

As usual, Brett Mathis is very polite and helpful with any service that is needed. any service that is needed. More

Very curtious people and very clean job Very polite and did a good job in tuff weather conditions did a good job in tuff weather conditions More

The only issue is the wait. Have to book an appointment in over a month in advance for an oil change and it took 3 and a half hours from start to finish. I get it’s a busy time Have to book an appointment in over a month in advance for an oil change and it took 3 and a half hours from start to finish. I get it’s a busy time but if you’re making appointments then you should be able to get in the time you’re booked for. The customers time is just as valuable as the dealers time. More