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Jeff Wyler Acura of Fairfield
Fairfield, OH
572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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572 Reviews of Jeff Wyler Acura of Fairfield
Helpful December 01, 2023
UPDATE YOUR SERVICE DEPT. Neither person I am dealing with is on your list. You listed my FORMER SALES REP. Lloyd. He passed away several years ago. SHAME ON YOUR SURVEY. Neither person I am dealing with is on your list. You listed my FORMER SALES REP. Lloyd. He passed away several years ago. SHAME ON YOUR SURVEY. More
by bruce.fisher22
Employees Worked With
Steve Swantko
November 16, 2023
Ten year customer done now with the loss of their best service employee, Leah. This place no longer is honest with pricing or service. Look elsewhere now that they’ve run off employees who cared. service employee, Leah. This place no longer is honest with pricing or service. Look elsewhere now that they’ve run off employees who cared. More
by BFam
Employees Worked With
Jeff Kaplan
October 18, 2023
Had a pleasure to interact with this dealer. In particular, Brandon Crockett. Brandon is extremely helpful, professional, courteous. What surprised me the most are his timely responses, and abil In particular, Brandon Crockett. Brandon is extremely helpful, professional, courteous. What surprised me the most are his timely responses, and ability to listen to customer. This was the first time I met a very professional, not pushy salesperson. He makes his sale by his talent, knowledge, customer service, and NOT by being pushy. Will gladly return to this dealership for Acura needs, and profoundly recommend it to anyone in the are. Thank you, Brandon! More
by onlychecking
Employees Worked With
Brandon Crockett
September 29, 2023
Love their service department. They don't try to upsell you and always follow through on their promises. They are very flexible on appointment times and Leah is great to work wit They don't try to upsell you and always follow through on their promises. They are very flexible on appointment times and Leah is great to work with. More
by Scott - Brookville, IN
Employees Worked With
Leah Halcomb
August 25, 2023
Best car buying experience ever! Got me the information I needed to make my car buying decision with no games or sales tactics. Got me the information I needed to make my car buying decision with no games or sales tactics. More
by landerson54
Employees Worked With
Jeff Kaplan Justine Teeters, Brandon Agee
September 25, 2022
NEVER, NEVER trust this dealership and sales manager Brandon Agee. I made a deal with salesman Cameron to close a deal at 12 noon on a Thursday for a 2020 MDX. He had reviewed and confirmed with the sal Brandon Agee. I made a deal with salesman Cameron to close a deal at 12 noon on a Thursday for a 2020 MDX. He had reviewed and confirmed with the sales manager. I live 120 miles and 2 hours from the dealership. I drove towards the dealership and was 15 minutes away, after 100 miles and two hours, when sales manager loser Brandon Agee called to say he was in the process of selling the car to someone else and to not bother to come in. My salesperson was not even aware. Agee offered no explanation or apology. General manager Lenny Pugh could only say there was a misunderstanding. At first saying it was my fault but later changing his story. He was now going to use it as a teaching opportunity to his staff. He also claimed they had never had a deal with an out of town buyer. Given inventory constraints and internet shopping, I find this very difficult to believe. The people at this dealership are not to be trusted in any way. STAY AWAY from them. More
by riceg12
Employees Worked With
Lenny Pugh, Brandon Agee
August 02, 2022
Turn the other way. Horrible experience at this dealership, they are only out for you money and care nothing about your satisfaction. Used cars are sub par, high pressur Horrible experience at this dealership, they are only out for you money and care nothing about your satisfaction. Used cars are sub par, high pressure sales, shady finance department and just an overall bad experience. I will never purchase from a Jeff Wyler dealership again. More
by lzimm1
Employees Worked With
Steve Swantko
