Coming from about 2.5 hours away from Superior Chevrolet, most of my initial contact was over the phone. I was fortunate to speak with Mr. Philip Malone III through the process.
During our conversations, at no point did I feel pressured in any way to come up with a quick decision. On the contrary, as much information was provided about the purchase which included a complete breakdown of associated costs.
Once terms were verbally agreed to, I was ready to make the trip for the purchase after having been assured that none of the terms would be altered once I arrived at the store.
On the day of the purchase, we arrived at Superior Chevrolet and found the car we were interested in parked upfront. Once we were cordially greeted by the staff who directed us inside and put a call out to Mr. Malone, mentioning that he had a guest upfront. Mr. Malone walked up with a folder containing all that we had discussed over the phone, handed the folder to a colleague, Mr. Ken Cabell who proceeded to give us a test drive of the vehicle and work with us on completing some of the paperwork for the purchase - none of the agreed terms being altered.
Once the purchase was completed after yet another efficient process in the finance department, we were taken over to Mr. Harris Jones Jr. who walked us through the capabilities of the new purchase and help with the setup of the car features. Within no time, we were on our way, pleased with the whole experience.
Buying a car can be a stressful experience in some cases, but in this instance I can affirm that working with the Superior Chevrolet staff provided a stress free experience with their warm and professional service throughout the process. It isn't just the name - the services provided are indeed Superior to others encountered.