Superior Dodge Chrysler Jeep Ram of Northwest Arkansas

On 02/05/2022 my wife and I bought a new Jeep Wrangler from Superior Jeep,,was pleased with the experience. We bought another Jeep recently from a different dealership and are now trying to make cont from Superior Jeep,,was pleased with the experience. We bought another Jeep recently from a different dealership and are now trying to make contact with the finance manager Daniel Daigneault with Superoir Jeep to get our gap insurance money reimbursement. My wife talked to him over 2 weeks ago and was told by him that his dealership had our money and it would take no more than 2 weeks for them to send it to us. We have not yet received our money even after us both calling Daniel over 5 times today, 06/21/2023, and leaving voice messages on his phone. Even worse he has still not called us back. This is the very definition of terrible customer service after a sale. I will be calling and talking to the dealership manager in the morning to see why his employee can't seem to find the time in a whole day of work to return a phone call. Very sad service!!! More

Alan did such an amazing job. He helped my husband find exactly what I needed and had everything ready when we got there to make it as quick and simple as possible. He even came o He helped my husband find exactly what I needed and had everything ready when we got there to make it as quick and simple as possible. He even came out of his way to meet us after we left because he wanted to make sure we left with a full tank of gas. He and the whole crew were extremely nice and helpful. We will be going back in the future! More

not a honest dealer,was told to come down best deal in town i travel 240 miles 1 way from mo, truck was advertise 1,646 mile got there not detail or clean boss was driving it plus rock ship on windchild, town i travel 240 miles 1 way from mo, truck was advertise 1,646 mile got there not detail or clean boss was driving it plus rock ship on windchild, and 2500 miles payment were high for used 799 and wont come down now 1 month later they call me 2000 bucks less and payment 3 dollars less, now in nov cheaper more miles still 769 a month now this is 22 used cant get no discount due to used ok but one o miles new 22 ,,black friday, employee discount, rebates, incentives chrysler fianace 0, due the math same truck brand new no boss crusing it alot cheaper deal and payment they also have aq black one 22 7500 miles 55,410 same deal payment high intrest rate high and this guys cant be talk lower act like only dealer with a truck,due the math not worth buying 22 with used miles no rebates nothing period, i also talk to charles wright in nov and he said we dont want to deal with you , i quess they dont like the truth.. More

Ben Whitlatch and Craig Milford worked together like true partners and are Fantastic. Super nice guys. partners and are Fantastic. Super nice guys. More

Ben was great! He made the entire car-buying process easy and listened to what I wanted. He made the entire car-buying process easy and listened to what I wanted. More

Be forewarned: This dealership’s advertised “sale” prices are their adjusted prices, NOT their actual market value selling prices, which are higher. This is confusing, a bit misleading, and likely ju prices are their adjusted prices, NOT their actual market value selling prices, which are higher. This is confusing, a bit misleading, and likely just a cheap way to lure potential customers to the dealership. For example, this dealership advertised a used truck for sale for $42k. They then advertised a price drop sale at $40k, and recently marked it down even lower as advertised at $39k. However, when I went to dealership to try to make deal, their actual selling price was given to me at $42k. A more professional & transparent way would be to simply advertise the actual asking selling price. In this case, the advertised price should have showed $42k. More