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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,074 Reviews

1,074 Reviews of Superstition Springs Lexus - Service Center

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September 04, 2024

Excellent customer service. Always accommodating and helpful at explaining the process and what to expect at each service More

by MRASFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 10, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with our customer service team. Our goal is to provide clear guidance and support every step of the way. We appreciate your feedback and look forward to serving you again!

September 04, 2024

The people at the dealership were very friendly. My service writer was helpful in getting my car serviced. Thank you Mr. Alan Rogers. More

by MANAGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant 5 Stars
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Sep 10, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had a great experience with our friendly team and that Alan was able to assist you. Your satisfaction is our top priority, and we appreciate your positive feedback!

September 04, 2024

I have always had great experience here, with the sales team as well as service. More

by CARRIE BOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks in service
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Sep 10, 2024 -

Superstition Springs Lexus responded

Carrie, we’re thrilled to hear about your positive experiences with our sales and service teams! Your feedback motivates us to keep delivering excellent service. Thanks for being a valued part of our community!

September 04, 2024

I worked with Chris Bates again and truly appreciate him. He is professional and explains things very well. I feel like he has my best interest in mind. He is an asset to the dealership and I will continue t More

by ckayafas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bates
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Sep 10, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Chris. His commitment to professionalism and customer care truly makes a difference. We look forward to continuing to support you in the future!

September 04, 2024

Jake and Technician were great, able to fit all services on time. Also, saved us from breaking down with battery test / replacement. More

by wrath_of_enzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Sep 10, 2024 -

Superstition Springs Lexus responded

Thanks, Enzo! We're thrilled to hear that Jake and Technician provided excellent service and helped prevent any issues. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

September 04, 2024

Myron was great and services were completed quickly! Totally satisfied as always. Everyone is friendly and helpful. Been going there for 22 years. More

by TONIMCGREGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Sep 10, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Toni! We're thrilled to hear about your positive experiences with Myron and our team. It's wonderful to have loyal customers like you for 22 years. We look forward to continuing to serve you!

September 02, 2024

Great customer service and friendly clean environment. Like attention to detail and comfort of waiting lounge More

by rlefevre53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Sep 09, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our customer service, the clean environment, and the comfort of our waiting lounge. Your satisfaction is our top priority, and it's great to know that our attention to detail contributed to a positive experience. We look forward to serving you again!

September 02, 2024

Chris was awsome. He listened to my needs and kept me up to date with my car. Definitely will be my goto person at Lexus More

by CHRISB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris bates
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Sep 09, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We’re thrilled to hear that Chris provided exceptional service and kept you informed throughout the process. We’re proud to have him on our team and appreciate your recognition. We look forward to assisting you with any future needs and are glad to have you as a valued customer at Lexus.

September 01, 2024

Super easy to work with, they gave me an awesome deal for my trade in and vinnie was great More

by CAMERONS102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giatropoulos
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Sep 09, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback! We’re delighted to hear that you had a smooth experience and were pleased with your trade-in deal. Vinny is indeed fantastic, and we're glad he made your visit memorable. If you need any further assistance, feel free to reach out. Enjoy your new vehicle!

September 01, 2024

Everyone has been very helpful from the sales dept to the service dept. Thank you for getting the second key. More

by Hubcase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah was so helpful in correcting some issues on connecting to the Lexus app. Thank you so much
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Sep 09, 2024 -

Superstition Springs Lexus responded

Thank you for your positive feedback! We're delighted to hear that both our sales and service departments were able to assist you effectively. We're glad we could get the second key sorted out for you. If you need any further assistance or have more questions, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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