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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,075 Reviews

1,075 Reviews of Superstition Springs Lexus - Service Center

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September 01, 2024

Everyone has been very helpful from the sales dept to the service dept. Thank you for getting the second key. More

by Hubcase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah was so helpful in correcting some issues on connecting to the Lexus app. Thank you so much
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Sep 09, 2024 -

Superstition Springs Lexus responded

Thank you for your positive feedback! We're delighted to hear that both our sales and service departments were able to assist you effectively. We're glad we could get the second key sorted out for you. If you need any further assistance or have more questions, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

September 01, 2024

We were very impressed, not only by our service advisor, but how efficient and quickly you were able to do the services needed on our vehicle. The fact that the technicians sent me a video of our car on his More

by Z.CHOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rodgers
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Sep 09, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your experience! We're thrilled to hear that you were impressed with both the efficiency of our service and the personalized touch of the video explanation from our technician. It's great to know that this level of care has earned your trust. We look forward to continuing to provide you with exceptional service for all your Lexus needs. If you have any more questions or need further assistance, feel free to reach out!

September 01, 2024

Allen always takes great care of me! I also liked the automated messages about what repairs my car needed, with the option to approve or decline. More

by ALONG_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
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Sep 09, 2024 -

Superstition Springs Lexus responded

Thank you for the great feedback! We're glad to hear that Allen continues to provide excellent care and that you find the automated messages helpful for managing your repairs. Your satisfaction is important to us, and we look forward to assisting you again in the future.

August 31, 2024

Very fast and great service. Nice folks too and very respectful when it comes to communication. More

by jesusostos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Chris provided an excellent level of service on my car. He accepted my coupon and priced appropriately. More

by GDS327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the service department.
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August 31, 2024

Shane is amazing! He always takes care of me at the fullest. I love my car more because of him. More

by shari.prncss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in Service
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August 31, 2024

Arrived on time for appointment was greeted car was taken in immediately added a couple additional items from the basic which was completed in A timely manner More

by gimyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Advisor
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August 30, 2024

Service was fine other than it took 90 minutes verses te 45 minutes they told me More

by llcapello5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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August 29, 2024

Service is alert to the issues and responsive to the needs of the customer. Also, the service writer was professional and friendly. More

by johndepianelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons in service.
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August 29, 2024

Great car - great service. I may pay a bit more, but the quality and attention I get from Sean Hicks makes it a good value. More

by jlsred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Sean Hicks
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