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Sutherlin Nissan Vero Beach - Service Center
Vero Beach, FL
217 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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217 Reviews of Sutherlin Nissan Vero Beach - Service Center
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May 21, 2022
I appreciate that they took the time to look at our needs. Although I wish I could have got a better price, it's just how things are now. needs. Although I wish I could have got a better price, it's just how things are now. More
by incoggeno
Verified CustomerEmployees Worked With
Javier Acevedo
Helpful May 14, 2022
Went in for service on my 2021 Rogue and came out with a 2022 Rogue that will have a power tailgate soon. Just what I wanted. Everyone at the dealership was pleasant and professional. 2022 Rogue that will have a power tailgate soon. Just what I wanted. Everyone at the dealership was pleasant and professional. More
by CHERYL9844
Employees Worked With
Tiffany, Javier Acevedo
November 25, 2021
Mr. Veltri went beyond the call of duty to get a satisfied customer back. He did it!!! Thank you for turning a very distressing situation into a very pleasant one! Jennifer was very helpful and pl satisfied customer back. He did it!!! Thank you for turning a very distressing situation into a very pleasant one! Jennifer was very helpful and pleasant also. More
by DARLENECOOPER78
Employees Worked With
Joe Veltri and Jennifer
October 13, 2021
We were impressed with the service department . We were called by Eugene who convinced us to look at the new Rogue and we decided to buy it after seeing it and learning abou t the new features! called by Eugene who convinced us to look at the new Rogue and we decided to buy it after seeing it and learning abou t the new features! we wer More
by PIERRENADINE
Employees Worked With
Eugene and Alex, Holden Brayton
August 15, 2021
Very friendly sales and service department personnel. Service department always very helpful with any issues with the vehicles I have purchased. Management has been very good working with me. Service department always very helpful with any issues with the vehicles I have purchased. Management has been very good working with me. More
by LIBRA_PRINCESS59
Employees Worked With
Brian and Elijah in service., Aaron D'Amico, Joseph Veltri, Javier Acevedo, Tajay Clark
August 05, 2021
Bought a "cetified pre owned" Rogue (they charge an extra $1000 for that title, BTW). Within 24 hrs, i realized the drivers heat/defrost was not working. Brought it back within a wk and it was supposedly re $1000 for that title, BTW). Within 24 hrs, i realized the drivers heat/defrost was not working. Brought it back within a wk and it was supposedly repaired, at no cost. A few days later, it stopped working AGAIN. It took me a few months to take it back, but when did, i was informed that it would cost nearly $2000 to fix what they didn't fix in the fist place. I understand that limited warranties only cover so much. However, i was sold a car that did not work 100% AND they didn't properly repair my vehicle when I brought it in the first time...but expected me to pony up $2000 to fix it now. Simply put, they just lost a customer. Shame on you Southerlin Nissan of Vero Beach FL More
by ddancer64
Employees Worked With
Clyde "Bill" Large
June 05, 2021
The Service Department is aweful!Went in for an oil The Service Department is aweful! Went in for an oil change, and Jennifer the service writer was down right rude from the start!!! When I told her so The Service Department is aweful! Went in for an oil change, and Jennifer the service writer was down right rude from the start!!! When I told her some of the issues (like my headliner is sagging &weather stripping missing a piece.) I could barely finish a sentence before it getting shot down " We do not fix headliners" this car is under a bumper to bumper warranty! It is 2 years old & without looking at is stated it was not covered. Then she wanted me to buy things that were not needed. Time to go to another dealership. Called the Service Manager and he said & did nothing what a joke this dealership has become. More
by Lou
Employees Worked With
Jennifer
