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Sutton Ford - Service Center
Matteson, IL
3,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,259 Reviews of Sutton Ford - Service Center
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Verified Customer
March 08, 2021
Jillian is always courteous friendly and helpful...She is a great asset to the Ford Establishment.....I always receive exceptional service and can be assured that I will have a clear understanding about any a great asset to the Ford Establishment.....I always receive exceptional service and can be assured that I will have a clear understanding about any of the services that I receive.... More
by valerieglasper
Employees Worked With
March 08, 2021
Jillian is always professional and friendly. Question why does it take 8 to 10 hours to purchase a car. A closing on a house doesn't take that long why does it take 8 to 10 hours to purchase a car. A closing on a house doesn't take that long More
by donleycarolyn84@gmail.com
Employees Worked With
March 07, 2021
The service department provided a thorough and professional service. They are a 5 star operation! This service department sets the gold standard for others to follow. professional service. They are a 5 star operation! This service department sets the gold standard for others to follow. More
by jjcrgc
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
March 06, 2021
Hello I recently tried to have my 2007 Lincoln MKZ Hello I recently tried to have my 2007 Lincoln MKZ serviced at your facility from where we purchased it in 2009. The service person was respectful b Hello I recently tried to have my 2007 Lincoln MKZ serviced at your facility from where we purchased it in 2009. The service person was respectful but the rest of the of my experience was very difficult and most unwelcome. I do plan not to visit SUTTON Ford in the future. We were very disappointed with the experience and service ! Respectfully Joel & Carol Ramirez More
by jgrrx7
Employees Worked With
March 06, 2021
My service was done well and cost less than first thought. They let me know when it was ready for pickup without too many unnecessary texts. thought. They let me know when it was ready for pickup without too many unnecessary texts. More
by meissc
Employees Worked With
March 05, 2021
Customer experience is always exceptionally pleasant, until checkout. Associates are not friendly at all. No greeting or eye contact. Glad all goes well before hand. Could be more pleasant .:::at least until checkout. Associates are not friendly at all. No greeting or eye contact. Glad all goes well before hand. Could be more pleasant .:::at least greet the customer!!!! More
by debra.sutton
Employees Worked With
March 04, 2021
Everyone is courteous and very helpful. The car service is especially nice to have available when needed. The driver was very pleasant and helpful, too. is especially nice to have available when needed. The driver was very pleasant and helpful, too. More
by lpshields
March 04, 2021
The staff is well informed, courteous, friendly. They are helpful in helping me understand issues with my car. I was just in for service and learned that Allen is no longer with Sutton. He to was all of the helpful in helping me understand issues with my car. I was just in for service and learned that Allen is no longer with Sutton. He to was all of the above as well. More
by Edna Adams
Employees Worked With
March 04, 2021
I get good service every time I go and the people are very friendly and is convenient for me to go to dis dealer ok, 👌🆗️ very friendly and is convenient for me to go to dis dealer ok, 👌🆗️ More
by pquintinoy
