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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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March 08, 2020

Good servece Work done on my GPS system was satisfactory. Job could not lie completed quickly sos I was brought home and kept up to date on service and finally pi More

by chiappetta1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2020

Our family travels over 120 miles to see Erik. We only trust him with our trucks. Sutton Ford is lucky to have him. Thank you. More

by andy59
Recommend Dealer
Yes
Employees Worked With
Eric Eric
March 07, 2020

Awesome Service! Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed ser More

by rubenstrunk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, tim schafer , Eric Eric, Dave Pleckham, Allen Taloff
March 06, 2020

Erik in the service department always takes great care of all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford More

by FederalSignal
Recommend Dealer
Yes
Employees Worked With
Eric Eric
March 06, 2020

Expensive but good. Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and no More

by lawnboys324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton
March 05, 2020

Always quick and amazing service by professionals. They make me feel right at home when I come in for the most basic services. Excellent place. More

by jonasjessicamac
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
March 05, 2020

Sutton Ford is the best of all the dealerships I've purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. More

by Robert L Lesak
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
March 05, 2020

Dave was very helpful and I couldn’t be happier with his attention to detail and had great recommendations for my next visit to the dealership More

by Joanhome63
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
March 05, 2020

You have very professional, patient and helpful staff . The application applied to my car was done perfectly , the car looked brand new, when I picked it up. More

by May
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2020

Job Well Done Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase. More

by SUP82_98
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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