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Sutton Ford - Service Center

Matteson, IL

4.5
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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March 04, 2020

Best experience purchasing a vehicle, hassle free.The Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Chatman Farland, Allen Taloff
March 04, 2020

Melissa was wonderful she kept me updated with what was going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I reall More

by CROSEYLOVE
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

first oil change The Works I got my oil changed for the first time at the quick lane. Normally i go to Grease Monkey. So i get the works oil change done on 2-11-2020. The servic More

by ccopeland69
Recommend Dealer
No
Employees Worked With
Anita Sutton
March 02, 2020

My suv and car Because u all are to high my wife brought her car from but I went to another dealer they had great prices on there suv More

by willgolden102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Pleckham
March 02, 2020

Very satisfied with the customer service that I received. Had to get my schedule oil changed The wait wasn’t long and I was kept updated on the progress. More

by cdorothea16@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Allen Taloff
March 02, 2020

I just love Melissa and the Lincoln team. They are always eager to serve the customer day and night and through all electronic devices to get the job done. More

by smprentiss
Recommend Dealer
Yes
Employees Worked With
Melissa
March 02, 2020

Most helpful Service Team!!! I will recommend Sutton Ford based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ More

by pajenkins
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton
February 29, 2020

I was concerned about the battery as I had just returned from out of town with my car completely dead. The dealership could not get to me for several days and Quick Lane was able to check my battery in a p More

by gollidaym
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2020

I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY VEHICAL WAS REPAIRED AND RETURNED , AND THE COURTESY AND PROFESSIONALISM THAT IS ALWAYS SHOWN TO More

by GLORIOUS
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2020

Ease of appointment, friendly service by all personnel. Quick service. Explanation of service reguired and cost. Advised of washing of auto when weather conditions improve. Invitation to return for any ot More

by jameswilkins0410
Recommend Dealer
Yes
Employees Worked With
Malissa LeBron
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