Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Best experience purchasing a vehicle, hassle free.The Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and beyond my expectations! More
Melissa was wonderful she kept me updated with what was going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I reall going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I really appreciate that so it wouldn’t be any surprises with the cost Thank You Melissa More
first oil change The Works I got my oil changed for the first time at the quick lane. Normally i go to Grease Monkey. So i get the works oil change done on 2-11-2020. The servic I got my oil changed for the first time at the quick lane. Normally i go to Grease Monkey. So i get the works oil change done on 2-11-2020. The service was mediocre. I say that because two days later my low windshield fluid indicator came on. We dont mind paying the extra money for the works. But when we do we want better service than this. As a customer you shouldnt worry about a thing when you pay for the works. Nevertheless i got a coupon for a cheaper price for the works. but at the time of service the young lady didnt mention anything about it. Hopefully I can resolve this soon. Im not satisfied with my service at all. More
My suv and car Because u all are to high my wife brought her car from but I went to another dealer they had great prices on there suv Because u all are to high my wife brought her car from but I went to another dealer they had great prices on there suv More
Very satisfied with the customer service that I received. Had to get my schedule oil changed The wait wasn’t long and I was kept updated on the progress. Had to get my schedule oil changed The wait wasn’t long and I was kept updated on the progress. More
I just love Melissa and the Lincoln team. They are always eager to serve the customer day and night and through all electronic devices to get the job done. always eager to serve the customer day and night and through all electronic devices to get the job done. More
Most helpful Service Team!!! I will recommend Sutton Ford based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ More
I was concerned about the battery as I had just returned from out of town with my car completely dead. The dealership could not get to me for several days and Quick Lane was able to check my battery in a p from out of town with my car completely dead. The dealership could not get to me for several days and Quick Lane was able to check my battery in a pinch. Everyone is always helpful. Excellent customer service! I cannot remember the guy’s name (possibly Randy) that helped me but he is always helpful whenever I come there. More
I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY VEHICAL WAS REPAIRED AND RETURNED , AND THE COURTESY AND PROFESSIONALISM THAT IS ALWAYS SHOWN TO I WAS SATISFIED WITH THE TIMELY MANNER IN WHICH MY VEHICAL WAS REPAIRED AND RETURNED , AND THE COURTESY AND PROFESSIONALISM THAT IS ALWAYS SHOWN TO ME More
Ease of appointment, friendly service by all personnel. Quick service. Explanation of service reguired and cost. Advised of washing of auto when weather conditions improve. Invitation to return for any ot Quick service. Explanation of service reguired and cost. Advised of washing of auto when weather conditions improve. Invitation to return for any other service requirements. More