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Tanner Motors - Service Center

Brainerd, MN

4.4
655 Reviews

655 Reviews of Tanner Motors - Service Center

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April 14, 2024

Very courteous and professional. Timely and thorough. The result was a comfortable ride with peace of mind. More

by sply3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Tanner Motors responded

Thank you for taking the time to give us a review, Glad everything went well and you are comfortable with your ride.

April 11, 2024

Rude service staff. Poor communication. My car still doesn’t run properly. My car was in their care for over 60 days. Usually the service staff would not follow up, even More

by Seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elliot and Angela
Apr 11, 2024 -

Tanner Motors responded

Seth, We appreciate your Honest Review, Poor Communication, and a bad joke do not make for a good customer experience. I want to apologize for that. If you are willing please call 218 454 3600 and Ask for Jeremy I would like to learn more about your experience.

March 31, 2024

Great sales and service departments. I’m a loyal customer for over 20 years; and many more to come! Elliot in service was amazing to work with! Very communicative throughout! You are More

by LINRAN1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
Apr 01, 2024 -

Tanner Motors responded

We are lucky to have Elliot as part of our team, I have passed this on to his direct manager and ownership and I emailed Elliot to let me know your kind words! thank you for taking the time to leave a review.

March 26, 2024

They are real friendly when you come through the door and they are real helpful with questions you ask them More

by djjim1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Tanner Motors responded

Thank you for the 5 star review. we love our friendly staff also!

March 18, 2024

Coffee was good. candy bar was good. Was looking for the bacon and eggs. Everything was fine. More

by suekowal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Tanner Motors responded

Candy is always good! Thanks for the 5 stars!

March 15, 2024

Listened to our concerns and followed thru. We appreciate the great customer service! We recommend your service department to our family and friends! More

by AUDREYABBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Tanner Motors responded

Audrey, We strive to provide great customer service and its awesome to hear that you will be recommending us to your family and friends! Thank you for the 5 star review.

February 24, 2024

Elliot was extremely helpful throughout the process of getting the repair work done on my Jeep. I will not hesitate to come back for more service. More

by GANDR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
Feb 26, 2024 -

Tanner Motors responded

Thank you for the 5 star review, I will pass this on to Elliot!!

February 23, 2024

Elliot my service advisor was terrific. Handle my issue wonderfully. Kept me well informed all along the way More

by tommcc1956.tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Tanner Motors responded

Great to hear, we will pass this on to Elliot! Than you for your 5 star review!

February 20, 2024

Promptly greeted Clean waiting area Snacks, if I wanted Very quick with my service Employees were very nice More

by DH_RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff (Heinee) Heinlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Tanner Motors responded

Snacks are always nice, especially when you are waiting for service. Thank you for the 5 star rating!

February 19, 2024

I had wonderful service. ........very kind and knowledgeable staff! I will definitely be back and recommend! More

by vthompson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Kujava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Tanner Motors responded

Thank you for the kind words and the 5 star review! We are always happy to help! thank you again!

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