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Tasca Ford Berlin - Service Center

Berlin, CT

4.2
822 Reviews

822 Reviews of Tasca Ford Berlin - Service Center

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October 19, 2020

Dakota did an awesome job. She was Friendly, Attentive and Prompt. No issues. She knew what I needed and followed through. This here speaks volume because places have forgotten the importance and value More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Oct 20, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time and sharing your most recent experience with our service department. We are proud we have Dakota on our team and with her professionalism when dealing with our valued customers. We appreciate your choosing us for your vehicle service work. We look forward to years ahead providing you with all your transportation needs. Thank you again! Erik Stuttz General Manager

October 03, 2020

I was greeted promptly at my appointment time. They explained what actions they were going to take with my car. When it was done, the service desk explained what services would be needed next. More

by magster17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Oct 03, 2020 -

Tasca Ford Berlin responded

Thank you for the 5 Star Review, we appreciate your comments. Since 1943 we have strived everyday to provide all our valued customers with great customer service. We too appreciate your choosing us for your service needs. We look forward to seeing you next time! Erik Stuttz General Manager

September 26, 2020

Always use this dealership for services. Friendly atmosphere, very pleasant to do business with. Dependent upon the type, oftentimes, the service is performed within a short time. Very satisfied. More

by JDYKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Dewey, Andy ( service technician )
Oct 01, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time to share your 5 Star experience! Since 1943, we strive everyday to live up to our Tasca commitment of; "You Will Be Satisfied!" Thank you too for doing business with us! Erik Stuttz General Manager

September 06, 2020

The service is always good and professional. It’s great you can bring your car for service without an appointment. The waiting room is always clean. You can read a book or watch tv. More

by Jodavebake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Sep 24, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time to share your experience with our service department. We since 1943 take pride in making our customers feel at home. Thank you too for your business! See you next visit... Erik Stuttz General Manager

September 02, 2020

Service Mgr was OUTSTANDING, received immediate service for my needs. Will continue to keep coming back. I purchased my car from Tasca Ford and always receive excellent service. Thank You More

by 2011 Focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
Sep 24, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time to share your review and too your recent service experience! We appreciate your business and we too look forward to providing you with all your transportation needs. Erik Stuttz General Manager

August 07, 2020

Dakota (service writer) was excellent I had tried making an appointment for some routine service on the website and must have bungled it because it did not show up on their system when I a More

by emwflywheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Aug 15, 2020 -

Tasca Ford Berlin responded

We appreciate you sharing your recent service visit with us. We are very fortunate to have Dakota on our team, she always delivers our valued customers with a world class experience! We look forward to seeing you return in the future. Erik Stuttz General Manager

July 29, 2020

Called for appt. accommodated my schedule and service was quick..service manager is the best!! Not the first time my experience has always been great since new service manager came onboard More

by Sebastianelligary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Quigley, Scott Bellinger
Jul 30, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time to share your experience with our service department! We strive each day to live up to our Founder, Bob Tasca Sr's commitment of; "You Will Be Satisfied!" We appreciate too, your doing business with us! Erik Stuttz General Manager

July 24, 2020

Great customer service! Kevin is everything you want in an employee! Friendly, knowledgeable with an emphasis on service! Kevin is everything you want in an employee! Friend More

by saphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin/Parts
Jul 28, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time to share your recent experience with our service department. We too appreciate you doing business with us! We realize people have many choices where to have their vehicle maintained mechanically, and we value you for choosing us. Erik Stuttz General Manager

July 16, 2020

service clean and excellent - very nice dealership - would go there for all my automotive needs - very nice people and very accomodating -- the nicest place i More

by tonyfranc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Pare
Jul 23, 2020 -

Tasca Ford Berlin responded

We appreciate you for sharing your recent visit to Tasca Ford of Berlin, CT. Our Founder Bob Tasca Sr. instilled in all of us in our organization the importance of our commitment of; "You Will Be Satisfied!" For 77 years we have passionately strived to maintain that very important commitment! Thank you too for your business! Erik Stuttz General Manager

July 15, 2020

No problems Had an oil & filter change. Had an appointment, in and out with no problem. Don't want to wait a couple of hours for this service. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bellinger
Jul 15, 2020 -

Tasca Ford Berlin responded

Thank you for taking the time to share your recent visit with our service department. We appreciate your business! And we look forward to years ahead servicing your vehicle. Erik Stuttz General Manager

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