Taylor Ford

Frank gets the job done! It was time to get rid of my car that took me through college, it was very outdated (had roll up/roll down windows 😩) and Frank helped get me into so It was time to get rid of my car that took me through college, it was very outdated (had roll up/roll down windows 😩) and Frank helped get me into something I can afford! He was truly passionate about putting me into a car that made me happy and worked very hard to find the best deal for me. He did not give up until I left the dealership satisfied with a purchase. I love my new car and I have recieved sooo many complements!! I will definitely recommend Taylor Ford to my family/friends, Thanks Frankie!! More

Excellent service! My salesman Chris Baxter and business manager Cindy Roy are both awesome and a pleasure to work with. I will recommend them to my family and friends. My salesman Chris Baxter and business manager Cindy Roy are both awesome and a pleasure to work with. I will recommend them to my family and friends. More

Friendly and helpful My experience with Taylor Ford and the salesperson Frankie Tucci was nothing short of exceptional. I took a long time to find a car, almost two months My experience with Taylor Ford and the salesperson Frankie Tucci was nothing short of exceptional. I took a long time to find a car, almost two months, and Frankie was always helpful and never pushy. This being my first ever car, I wanted to do a lot of research, I test drove a lot of cars, and a lot of other salespeople got really annoyed with me and blew me off. But Frankie was always supportive, answered all of my questions, and when I finally found the car I wanted, helped me through every step. I cannot recommend Taylor Ford or Frankie Tucci enough! More

Can't trust service department Brought car in for service and car over heated on the way home. Radiator was empty so I put some water in it and took it to a different repair shop. H Brought car in for service and car over heated on the way home. Radiator was empty so I put some water in it and took it to a different repair shop. Had it completely serviced again. No leaks in cooling system just nobody bothered to check it. Then wondering if any service was done so just had everything done again. Taylor would not refund for the work not preformed. Asked me to give a good review on a survey from Ford More

By Far My BEST Dealer Experience! When it was time to turn in my lease, I wanted to shop around for the best Ford dealer in my area...and guess what? Taylor Ford and my salesman Brent When it was time to turn in my lease, I wanted to shop around for the best Ford dealer in my area...and guess what? Taylor Ford and my salesman Brent Sukel earned that distinction. They had a large selection of vehicles to choose from..so no need to search for a "trade", Brent was very friendly, knowledgeable, straight forward about bottom line prices that he quoted and I believe he truly was excited and interested in helping me make the right choice while NOT being pressured..EVER! I also couldn't be more pleased with my experience with the dreaded "finance manager"! Same experience there...no high pressure b.s. .....just a friendly conversation, quick and no surprises on the bottom line! I will definitely be recommending my friends and family to Taylor Ford and especially Brent! Thanks for the no stress transaction and this beautiful new 2018 Edge Sport! More

Exceptional Customer Service Jim and the staff at Taylor Ford provide the best customer service in town. No pushy sales just great friendly customer service. Highly recommend Tayl Jim and the staff at Taylor Ford provide the best customer service in town. No pushy sales just great friendly customer service. Highly recommend Taylor Ford. More

Fusion hybrid 2018 This is my seventh car from Jim Lutsey, and every time it’s a great experience. Not only does he deliver the needed car-features he delivers on the pa This is my seventh car from Jim Lutsey, and every time it’s a great experience. Not only does he deliver the needed car-features he delivers on the payment of the car. He calls with updates on the progress of the car because generally they are special order but he also delivers the car fast and easy. I am generally in and out quickly. Thanks again Jim. I’ll be back again. More

Buying a used car I am more than satisfied with my experience at Taylor Ford, especially because Frankie was our dealer. I came there to look at used cars and when my I am more than satisfied with my experience at Taylor Ford, especially because Frankie was our dealer. I came there to look at used cars and when my fiancee and I arrived, Frankie came out to us and introduced himself and asked if we needed help finding anything. He is very kind and knowledgeable about cars. He is a great salesman because he is not pushy at all, but he knows what he is talking about and wants to help you find the perfect car. He was very patient with us and answered every question and concern we had. He is also very personable and easy to talk to. He was able to get us a very good deal on the car, which I am very thankful for. Frankie called us two times, afterwards to thank us and wish us good luck on our wedding, which was very kind of him. I would recommend Frankie to everyone and anyone. Thank you Frankie! More

Job well done!!!! My rep Andy did a flawless job and knocked it out the park for my wife and I. We originally came in for one vehicle and ended up getting two from this My rep Andy did a flawless job and knocked it out the park for my wife and I. We originally came in for one vehicle and ended up getting two from this experience! Andy comes highly recommended and will always pass his name along to any potential buyer. A first time and excellent experience at Taylor Ford!! More

Fast Friendly and awesome! I was looking for a truck that had lower mileage and a decent price and one that was not just a plain jane truck with no options so being a former emp I was looking for a truck that had lower mileage and a decent price and one that was not just a plain jane truck with no options so being a former employee at Taylor ford I went onto the website and found a truck that I was interested in contacted Andrew Louttit and he sent me some pictures of the truck due to not having any on the website because they just got it in stock, went up that night and looked at the truck and decided that this was the one I wanted and sat down with Andrew to get the paperwork started that night, the next morning he called me and told me that everything was good and scheduled an appointment to take delivery of the truck, now throughout the whole process Andrew kept me in the loop as to what was going on all while treating me like a person and not just a number Which is different than how I was treated at other dealers, he then sent me over to Cyndi in finance and she was also helpful, knowledgeable and was interested in treating me as a person and finding the best deal out of multiple CU'S and banks and came up with the best and had it all on paper when I walked into her office, another cool thing is that they worked out a 6 year 100,000 mile bumper to bumper warranty along with 5 year tire and wheel coverage which I was not expecting due to what my budget was, both Andrew and Cyndi where both great to work with and actually cared about the customer, that's why I will always recommend Andrew and taylor ford, absolutely love the new truck! The whole process took about 1.5-2 hours which is fast concidering all the paperwork and all, Thanks again Andrew and Cyndi and the crew @taylor ford really appreciate it! More