Taylor Ford
Taylor, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday Closed - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 PM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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First Ford Vehicle in 24Years! I had been leasing GM vehicles since the early 90's. I've leased my vehicles from two Downriver dealerships, frequenting one in particular, for the pa I had been leasing GM vehicles since the early 90's. I've leased my vehicles from two Downriver dealerships, frequenting one in particular, for the past 12 years. Fortunate to be able to use my brother's employee discount, I returned year after year to the same salesman. Even though I felt satisfied with my former GM cars, I always felt that I had to work so hard to get the vehicle I desired, with the features that I wanted, at a price I could afford . My lease was ending soon, and I was pretty much set on the Chevy Equinox. I was also interested in the Ford Escape, able to use an employee discount here as well. I test drove the Equinox first and liked it. However, after going through the "same song and dance" with my Chevy salesman, and not feeling satisfied with the features or the price I was given, I decided to try the Ford Escape and deal with my husband's longtime salesman, Mike Hayes. Wow, was I glad I did! Not only did I LOVE the Escape, Mike listened to me , concerning the features that were important to me and the lease price I could afford. I got EXACTLY what I wanted! Mike was very knowledgable, friendly and made me feel at ease right away. This was by far, the best leasing experience I've ever had, and I am driving the most beautiful Escape! Thank you, Taylor Ford, and especially Mike Hayes! One happy customer, Sarah McMahan More
Great Service from Don Moon and the Taylor Ford team Here's the thing, I wasn't dissatisfied with my 2011 Escape that I previously purchased new from Don Moon at Taylor Ford. We just liked the looks of Here's the thing, I wasn't dissatisfied with my 2011 Escape that I previously purchased new from Don Moon at Taylor Ford. We just liked the looks of the 2014. So, on a Monday, on the way home from work, I walked into the showroom with a few questions about some of the Escapes my wife and I saw on the lot (engines, horsepower, wheels, electronics and packages etc.). About 9pm the deal was done and I drove away in our new escape. Don helped me "sync" with my cell phone number and on the way home I called my wife to tell her that I was bringing the pretty blue one that she liked home (which made her happy and me feel good). But more than that, I was satisfied that I made the right choice (which is rare these days). It's only been 4 days and a couple hundred miles but we are still satisfied. I would definitely recommend Don and team at Taylor Ford. More
Deb Sebastian, Sales Person, & Mr. Shinavier Salesperson, Deb Sebastian We were very pleased with the service that we received from Deb Sebastian. She was very helpful, patient, and willing t Salesperson, Deb Sebastian We were very pleased with the service that we received from Deb Sebastian. She was very helpful, patient, and willing to go beyond, to help us with our lease. I would recommend her to anyone looking for a car. We are very satisfied with her willingness to make sure everything was done right and we were satisfied. We met Mr Shinavier and he was also very helpful in our leasing experience More
New vehicle purchase. My recent purchase of a 2014 Escape was a pleasant experience. Mike Hayes did everything possible to make sure there were no snafus in my purchase. My recent purchase of a 2014 Escape was a pleasant experience. Mike Hayes did everything possible to make sure there were no snafus in my purchase. He kept me updated with the purchasing process and answered all my questions without hesitation. I highly recommend using Mike for purchasing a new vehicle, More
Sales/Finance`` Easiest car purchase I have ever made Sales person and finance was wonderful Would recommend Scott to anyone. Love the 2014 Ford Escape, handles with Easiest car purchase I have ever made Sales person and finance was wonderful Would recommend Scott to anyone. Love the 2014 Ford Escape, handles with ease More
Positive Experience The car purchasing experience at Taylor Ford was a positive and pleasant experience. Deb Sebastian, the sales person, was incredibly helpful in the pr The car purchasing experience at Taylor Ford was a positive and pleasant experience. Deb Sebastian, the sales person, was incredibly helpful in the process of trading one car in to purchase a new Ford Escape. This is the second car we purchased at Taylor Ford because of the efforts of Deb Sebastian. As we are handicapped, Deb was ever solicitous and kind in dealing with our walking limitations. She explained the contract carefully. Once the car was purchased she went over every detail of every switch, every storage place and even synced a cell phone to the car. More
Great Customer Service I gave Taylor Ford an excellent review because of Sales Associate Dan Stephens. He is awesome at customer care. He is a true asset!! I was on the fenc I gave Taylor Ford an excellent review because of Sales Associate Dan Stephens. He is awesome at customer care. He is a true asset!! I was on the fence about buying a Mustang although I wanted one. Dan contacted me several times to let me know about the rebate and when it was ending. If he had not continued to call me I probably would've let the deal go. He was persistent but not pushy. Like most people I want what I want. I am sure I was challenging as a customer but Dan was always patient and understanding. I absolutely love my car and have him to thank! I was a long time customer at another Ford Dealership. In 2012 they couldn't get the Escape I wanted so I stopped in at Taylor Ford. Dan got it for me the next day. As long as Dan is at Taylor Ford I will be a customer!! Michael Kolasa was quite helpful as well. I wasn't at all happy about the rate that Ford Credit was giving,so much so that it was going to be a deal breaker. Fortunately Mike was able to get me a great rate with capitol one. I left very happy and satisfied. Please thank them for me!! More
Why I came back to Taylor Ford This is the third new Ford we have purchased from Taylor Ford. Our salesman, Jim Barker, knows the Ford product line very well and can answer all our This is the third new Ford we have purchased from Taylor Ford. Our salesman, Jim Barker, knows the Ford product line very well and can answer all our questions. We get the best service and price at Taylor Ford and we have recommended this dealership to many others. I look forward to doing business with Jim and Taylor Ford for many years to come. More
F-150 FX-4 Andrew and Jim were very helpful. They were able to answerr all my questions. Very knowledgeable of all the bells and whisles of my new truck. I recom Andrew and Jim were very helpful. They were able to answerr all my questions. Very knowledgeable of all the bells and whisles of my new truck. I recommend them to my family and friends. More
My salesman; John Mann John Mann made my entire car buying experience so easy! No pressure. He found the exact car I asked for and with zero percent financing. John Mann made my entire car buying experience so easy! No pressure. He found the exact car I asked for and with zero percent financing. More