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Nissan of Lebanon

Lebanon, NH

2.9
218 Reviews

51 Evans Dr

Lebanon, NH

03766

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218 Reviews of Nissan of Lebanon

April 14, 2024

My daughter and son in law went down to this dealership and were treated like garbage. They already had financing through his parents but the dealership said no way they could get financing with out there More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave
April 13, 2024

I sent my son and daughter in law down to see Nissan of Lebanon to look for a used car. They were treated so horribly that when they got home my dil just burst into tears. They went down to look at a spe More

by Darla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t recall
April 05, 2024

Was in having my vehicle serviced when, I am going to assume the owner was berating an employee so loud it was clear to me every word she said. If you treat your employees like that in public you really More

by Unhappy former customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owner
February 13, 2024

Went to dealership for oil and filter change and approximately 2 hours and almost 45 minutes later my truck was done . I had to go out to the service desk and inquire about my truck. In the past any More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris White
January 23, 2024

Had service done on my Rogue. Dave was profession, giving excellent customer service explain the work need. Thank you Christine Coffey More

by Christine.coffey255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Chris White
November 28, 2023

I went in today to have my car looked at the everything was good in it had my recall looked at as well that's still good. I was have issues with my card and the wonderful guys in the service department we More

by Kjgray8487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Chris White
November 23, 2021

Took 2015 Sentra in for repair. Told it would cost $4,250 to repair CVT transmission. Salesperson said they would give us $1,500 for vehicle. When we went there we were told that they would give us More

by gmweafischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Pool, Chris White, Matt Nerney, Luis Smith
February 03, 2020

should inspect problems and corrections yourself When the check point comes back with obvious "false" answers for ex. the tire pressure on a spare tire buried in snow and you have agreed to the sugge More

by bobbets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris White
Feb 06, 2020 -

Nissan of Lebanon responded

Hello, I am having a difficult time determining the source of concern at your visit based on the review. Certainly we want to ensure that you are happy with the service that is provided at our dealership, but are unable to account for the duration of wearable items produced by the manufacturer. We provide a Multi Point Inspections as a courtesy at each service/maintenance visit to inform customers of the overall state of their vehicle's condition. Our recommendations for needed service or repairs correlate directly to Nissan's Maintenance and service schedule as well as NH state inspection criteria. It is our goal to educate each customer in order to allow them to make the right decisions surrounding their vehicle's maintenance and safety needs. If you have any further questions, please feel free to reach out to me directly for clarification. Chris White Service Director Key Auto Group 603-448-3500

February 03, 2020

Scott And his service team are amazing they get right on it and they work with you to tell you the best angles of fixing and keeping up on your maintenance on your Nissan absolutely would recommended to oth More

by EFD4LIFETIME
Recommend Dealer
Yes
Employees Worked With
Scott trombly serviceman , Chris White
February 01, 2020

New car shopping This dealership & Zach ,especially ,was very helpful and easy to work with , when purchasing my new Nissan Rogue Sport. He was very knowledgeable & an More

by cindybettyvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Smith
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