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Terry Henricks Ford

4.9

201 Lifetime Reviews

904 Stryker St, Archbold, Ohio 43502
Call (419) 445-7460

201 Reviews of Terry Henricks Ford

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March 17, 2019

"Very friendly. Good deal."

- cstreb

Chris and Morgan were very friendly and made the whole experience quick and professional. Got a good deal on a used truck and drove it out of there the same day!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Weiss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Roth
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 13, 2019

"Good Expierence"

- Ed74

Have been doing business with this dealership for years, as Rich Ford, and now as Terry Henricks. The only thing we questioned is that we did not want a car that was smoked in, but we are getting a headache from smoke and/or air freshner. We are hopeful that it is air freshner and it will dissipate shortly. Otherwise, we are happy with the car, Ford Edge.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Adrienne Emmons
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Roth
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 12, 2019

"Wowzers "

- Todd B

Cody and Morgan were wonderful to work with. It was really a great truck buying experience. I will most definitely be bringing more of my business to this outstandinv dealership. God Bless

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Cody Caudill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Roth
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 12, 2019

"Great experience"

- Mallory & Brian

Great place, nice people, better deal than I had expected. The car is just what we needed. Thank Cody and Morgan😀 Definately recommend this dealership.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cody Caudill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Roth
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 12, 2019

"Service Department"

- Bill

Jeff and Jake take very good care of me and my families cars. We have three Fords... a'15 Expedition, 16' Escape, and a 11'Focus

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jake Garvin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Sharpe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 10, 2019

"Awesome, hassle free"

- themby92

The experience at Terry Hendricks. It was completely hassle free. The staff, including Chris Weiss and Morgan were great. I drove from Michigan, 2 hours to the dealer and it was completely worth it. I will do it again if and when I buy a new Ford.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Weiss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Roth
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 11, 2019 -

Terry Henricks Ford responded

Thanks so much for the kind words and the recommendation!!

March 10, 2019

"Very professional "

- Charles

I am very satisfied my experience in dealing with Terry Henricks Ford. They made it very easy for me and gave me a good deal on my trade. Alex was very helpful to me. He is a very nice guy to deal with.

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Recommend Dealer
Yes
Employees Worked With
Alex Bennett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 11, 2019 -

Terry Henricks Ford responded

Thank you Charles we appreciate you sharing!

March 07, 2019

"Great buying experience"

- Rick2011f150

I would like to thank. Chris and Morgan for their help with my purchase . There was no pressure and the process was completed in a short time. I am very happy with the customer service I received and highly recommend Terry Henricks Ford for your next purchase. You definitely get that Hometown experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Weiss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Roth
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 08, 2019 -

Terry Henricks Ford responded

Thank you Rick for taking a moment out of your day to share!!

March 05, 2019

"Great sales an service"

- Ford Guy

Took my Explorer in for an oil chance an was in and out in 10 min. Fast Quick an Easy service. Highly Recommend Terry Henricks Ford for all your needs.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cody Caudill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jake Garvin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 08, 2019 -

Terry Henricks Ford responded

Thanks for sharing 'Ford Guy' - glad your appointment was quick and easy!

March 05, 2019

"Second purchase "

- Georges radio

Perfect from start to finish. Found our work van online priced right. Called set up a appointment. Was exactly as they described. The paper work is breeze with Morgan, Nate was very respectful and reasonable on my trade in. Thanks again see ya on the next one !

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Emmons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Morgan Roth
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nate Rose
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 08, 2019 -

Terry Henricks Ford responded

Thank you Georges Radio, your time taken to share is greatly appreciated!

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