We had picked out a vehicle at another dealership to purchase. We were there before noon on a weekday and received zero help, we weren't even spoken to during our 30 minutes roaming around the lot and showroom. We left irritated and just drove down the road to the next dealership. We did not truly have a Hyundai in mind. We were greeted at the door, everyone spoke and had happy attitudes. Our sales guy, Zach, spent 3.5 hours with us, as we literally had no knowledge of Hyundai, their data, choices, trims etc. He was very patient, knowledgable and spoke with us "normally" about his sentiments based on our description of what was important to us in a vehicle. We got down to 2 SUV's, the Sante Fe and the new Kona. It seemed as though the entire staff was engaged in helping us decide. The owner, Terry, came down, spoke with us about his history in the industry and his experience over the years with Hyundai. We closed on everything 3 days later as our schedules were tight. Our experience in finance (Stephanie) was equally calm, knowledgeable, very friendly and as painless as financing can be. Overall the experience was wonderful. We are in our late 50's and having worked in the auto manufacturing industry, have bought our share of vehicles over the years. This was by far one of our top experiences and we will definitely return. We would positively recommend to others.