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Texan Dodge Chrysler Jeep Ram

Humble, TX

3.7
528 Reviews

18555 Eastex Fwy

Humble, TX

77338

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528 Reviews of Texan Dodge Chrysler Jeep Ram

March 13, 2023

My second purchase from Texan Dodge and Sam D. No issues either time and fully recommend both with no issues. When I am ready for my next vehicle I will be sure to stop at Texan and Sam first. More

by JASON G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAMUEL DAWSON
March 11, 2023

Service department is not to good. They don't return your calls really and leave you out the loop of what's going on with your vehicle. I wish I didn't get my second purchase from. I More

by derrick.latson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 11, 2023 -

derrick.latson responded

They didn't return your calls really and leave you out the loop of what's going on with your vehicle I wish I didn't get my second purchase from there that I bought a 2022 Dodge Ram

March 09, 2023

Alway very professional and customer service is awesome! ! Have been a Texan dodge customer since 2014 and won’t trade for the world. More

by Josearomero1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
March 02, 2023

Excellent experience. The sales representative clearly understood my needs and wants in a truck and found it for me. He was a true pleasure to work with. Texan should clon More

by bjbham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devonte
February 22, 2023

Service department takes to long for service, does not give updates. Service techs are not friendly at all. More

by jdavalos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
Mar 02, 2023 -

Texan Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking time to leave a review. We want all of our customers to be 100% satisfied with time spent in our service department, and we're sorry we fell short of that during your visit with us. Your feedback is appreciated and we'd like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to our team directly at your earliest convenience. Thank you. Greg Wilhelm, General Manager gwilhelm@texangm.com

February 22, 2023

Kevin, is it amazing sales person help me through everything answered some questions and did a great job selling the truck very happy More

by benrush300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
February 22, 2023

Excellent service, excellent, and courteous service advisor, she told me an hour and a half for my car, but it was done in one hour. The service area where we sat was very clean.I will go back More

by Debbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deree
February 02, 2023

Unless you enjoy getting your time wasted or additional damage to your vehicle, and if you care about safety, do not even consider bringing your car here. My car went in on January 4 to have the ignition r More

by Kevinl1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
September 13, 2022

Great experience Devonte P. took great pride in the deal and made it happen was very professional More

by mrdarrellharmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devonte P.
Sep 13, 2022 -

mrdarrellharmon responded

Go see Devonte. P

Sep 14, 2022 -

Texan Dodge Chrysler Jeep Ram responded

Thanks for your review! It is wonderful to hear that Devonte provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

September 02, 2022

Very easy to work with and good communication. Excellent inventory. Found the exact spec I was looking for. Will definitely use in the future. More

by DarthButChex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Arvizu
Sep 14, 2022 -

Texan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

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