It's been a week since I purchased the car and was promised copies of the paperwork, which I haven't received yet. Throughout our conversations and dealing, the salesperson Bobby has sent me several texts in a row a few times- including the following message "Can you please respond so I know what I have to do?!?!?!?!?!" At the time I was in a meeting at work and had received five texts from him during a 15 minute period. The sales manager was very difficult to get ahold of as well; when we were finalizing paperwork, I had to call about five times for the administrator to connect us before I was put on hold and eventually transferred to his voicemail, even when the administrator said he was available. We were able to come to a good deal but it was very frustrating communicating with the dealer.
Tara was super helpful and easy to communicate with.