I arrived to the dealership with just the intent of a test drive. I had already researched the vehicle and the pre-owned options that were available, and so I wanted to be sure via the test drive. Asking for the test drive was very straight forward and easy. Andre, the salesman I worked with, make it easy and open to the drive. We drove and was even able to clear up a confusion I had between two models. Afterwards, we inquired about the pre-owned, and they were open to that as well, patient to my wife and I's contemplation. Afterwards, we were given time to contemplate and think it over, as we felt strong on the purchase. With their patience, my wife and I were able to come to a decision and being the paperwork. That process was straightforward and I was also givven the time to understand my options. Overall, I was very happy with my choice, and grateful for the time they provided me.