The Automaster

We had a CRV leaking oil everywhere after an oil change at the Automaster in Shelburne Vt. Their response: At least a month before the possibility of an opening. The service rep did not care that the en at the Automaster in Shelburne Vt. Their response: At least a month before the possibility of an opening. The service rep did not care that the engine might burn up. Ended up going to a local garage that same day who discovered that the oil filter was barely on. Did not even charge us. Will not ever buy again from The Automaster in Shelburne Vt. More

We're the only game in town. Deal with it. Porsche, We're the only game in town. Deal with it. Porsche, BMW, Mercedes Benz, Land Rover, and Honda. If you have one and need dealer service in Chitte We're the only game in town. Deal with it. Porsche, BMW, Mercedes Benz, Land Rover, and Honda. If you have one and need dealer service in Chittenden county, there's only one place to go. Prepare to wait, be treated disrespectfully, condescended to, and overcharged. If you're in the market for a car, prepare to be "curb qualified" and ignored if they don't think you're worth their time. This is how we have been treated. Both when we were in the market for our Mercedes (we bought it elsewhere), and when we've taken it for service. Now it's time to get a new car, and we want a Land Rover, but had to ask for help when we went to look. We've never had a good experience with the service department. With the highest hope, we make the appointment. Arrive on time, are greeted courteously, and sent to the well-appointed waiting room. For hours. When it's time to pay, we continue to be astonished at the cost. "$67 in labor to change two light bulbs and you didn't have time to look at the initial cause for our visit?" And when we call it to their attention, there are excuses and explanations but no apologies. It's like what Daryl Hannah's character in Crazy People said in an ad for ATA&T: "You may think phone service stinks since deregulation, but don't mess with us, because we're all you've got. In fact, if we fold, you'll have no xxxx phones." Do business with The Automaster if you must, and be prepared for the attitude. More

My buying experience at The Automaster was 100% positive. I walked in knowing what I wanted and knowing quite a bit about the vehicle. The salesman Nathan was very friendly and very knowledgable. He didn' I walked in knowing what I wanted and knowing quite a bit about the vehicle. The salesman Nathan was very friendly and very knowledgable. He didn't try to oversell, just answered my questions quickly and honestly. I walked away without buying because I wasn't ready to buy that day. No problem. I visited a few more times without buying just to look at the car, test drive (they let me go out alone), and to ask questions. Each visit was quick and easy. The actual buying experience was a breeze. The initial offer was below what I was expecting. Not the lowest price I found, but the location was important and I was very comfortable dealing with this particular dealership. We did most of the paperwork over the phone and the car was ready for me the next day. Without hesitation I would recommend The Automaster, and Nathan the salesperson, to family and friends. More

my limited service experience and reputation indicates that the bmw service is pretty poor (poor diagnostics/repair requiring multiple trips).<br><br>however, i have found the sales people, especially ra that the bmw service is pretty poor (poor diagnostics/repair requiring multiple trips).<br><br>however, i have found the sales people, especially randy adams, to be very good and working hard to sell cars. selection is usually pretty slim for bmws. More

Phone for Automaster is 1-800-639-8033. I hit enter by accident before I finished the information.<br><br>I had the Automaster service my X5 during an emergency breakdown. They fixed what they thought wa accident before I finished the information.<br><br>I had the Automaster service my X5 during an emergency breakdown. They fixed what they thought was the problem, but when I got the car back home, the problem showed up again. The service shop was extremely busy (they deal in any number of car brands) and I think I was just stuck in and then hurried through to open garage space for people who had scheduled repairs. All I can really say is they got me going on my way. More

I bought my first 1995 BMW M3 from the Automaster and enjoyed exceptional service on all levels. From sales to service this is a top notch dealership. I highly recommend it to everyone in the North-Eas enjoyed exceptional service on all levels. From sales to service this is a top notch dealership. I highly recommend it to everyone in the North-Eastern United States and to others from other areas of the US as well! More