The BMW Store
Cincinnati, OH
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John Beam does it right Visited the dealership and met with John Beam to discuss vehicle we had researched on BMW store web site. Vehicle was out on courtesy use. John offe Visited the dealership and met with John Beam to discuss vehicle we had researched on BMW store web site. Vehicle was out on courtesy use. John offered to hold the vehicle out from future use and have it detailed for our review. Several days later we made an appointment to come in and see the vehicle. We came in took a very short test drive and bought the vehicle. John was very professional throughout the process. We made the agreement and moved on to Chico for the paperwork. We were in and out with the car in the shortest period of time of any car we have ever purchased! I liked that. More
New BMW. X3 lease I just leased my 4th BMW X3. Great experience . I worked with Paul for the second time .Paul very knowledgable and made this process very quick and I just leased my 4th BMW X3. Great experience . I worked with Paul for the second time .Paul very knowledgable and made this process very quick and easy. He was great explaining all possible options for my new car . My new X3 exceeded my expectations. The service at the BMW store was superb. When my lease is up I will definitely be back to get another car there. More
Ultimate Buying Experience!! I dealt with a young gentleman named Nick and also Chico in finance who far exceeded my expectations as I never once felt like I was dealing with a ca I dealt with a young gentleman named Nick and also Chico in finance who far exceeded my expectations as I never once felt like I was dealing with a car salesman. I felt like I was hanging out with another car fanatic like myself which I was during my test drive. Nick and Chico answered any question I had or got an answer for me quickly. I knew there had to be a dealership like this somewhere and I finally found it. Thanks again and I have already shared my unique experience with many friends. Craig More
Easy stress free purchase Just leased my 4th new BMW from the BMW store. Paul has been my salesman for the last 3 cars and as always it was a stress free process. Paul is ver Just leased my 4th new BMW from the BMW store. Paul has been my salesman for the last 3 cars and as always it was a stress free process. Paul is very knowledgable and exceedingly easy to work with. I had limited time to get a car, and Paul did a great job of finding me a new vehicle quickly and at a fair price. Conner was great when it came to arranging financing.. The service at the BMW store is superior to any other dealership I have encountered. I would recommend them without reservation. More
CPO BMW X1 Purchase Great experience, the process was painless. My sales associate was very courteous, knowledgable and didn't pressure me to buy in any way. I will defi Great experience, the process was painless. My sales associate was very courteous, knowledgable and didn't pressure me to buy in any way. I will defiantly buy my next car at the BMW Store. There customer service is far superior to any other dealership I've visited or bought from in the past. Great deal and customer service! More
Owner of a Certified MINI Cooper Hardtop I bought my MINI from this store. I was fully satisfied by their excellent service. I was initially nervous about buying a used car, but the model tha I bought my MINI from this store. I was fully satisfied by their excellent service. I was initially nervous about buying a used car, but the model that I was looking for was in really good condition. It was worth to drive 4 hours to Cincinnati to get my car.The workers are so friendly, and welcoming! Let's Motor! More
Pleasant, low-pressure dealer I just bought my 3rd new car from the BMW Store. The experience was once again very pleasant and low-pressure -- on my initial visit they were more i I just bought my 3rd new car from the BMW Store. The experience was once again very pleasant and low-pressure -- on my initial visit they were more interested in helping me figure out what best fit my needs rather than just trying to get me in whatever was on the lot. We were able to settle on a model and features a few weeks later, and I accepted their first offer as it was consistent with what my research showed to be a good deal. All of this happened remotely while I was on a business trip, then I was able to pick up the car a few days later when I returned to town. Everything was very easy. More
Quick and Easy Process Paul made the experience of buying my BMW quick and painless. From the test drive to actually picking up the vehicle - Paul was just a text message aw Paul made the experience of buying my BMW quick and painless. From the test drive to actually picking up the vehicle - Paul was just a text message away if I had any questions (and trust me, I had questions!) I will definitely recommend Paul and the BMW store to anyone that is looking for a new or used BMW. Thanks for making the process a snap! More
Happy wife.... Happy Life My wife and I were looking for a good, reliable BMW 3 series for her. I scheduled an appointment with Nick. When we made it to The BMW Store. Nick had My wife and I were looking for a good, reliable BMW 3 series for her. I scheduled an appointment with Nick. When we made it to The BMW Store. Nick had the car we were wanting to see ready to go. During the test drive Nick was very knowledgeable of the BMW product line. I love the fact that at no time was there any pressure to purchase the vehicle. The car was exactly what we wanted and we didn't take long on deciding that we wanted it. Nick was with us through the complete process. He went the extra mile to make us happy with our purchase. The rest of the staff was fantastic as well. All smiles and a genuine attitude to make us comfortable and happy. More
Personable service We have purchased 2 cars from the BMW Store. The service was good and personable. Love the facility and car wash service. Highly recommended. We'l We have purchased 2 cars from the BMW Store. The service was good and personable. Love the facility and car wash service. Highly recommended. We'll be back for the i3! More