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Thomas Cumberland Subaru Hyundai

Cumberland, MD

Overview
Employees
Reviews
Vehicles
4.9
1,734 Reviews
Find out why so many people are choosing Thomas Automotive. Our great selection of new and pre-owned inventory will ensure that you drive home the vehicle of your dreams. Every vehicle has competitive up-front pricing making your shopping fast and fair. Enjoy our market leading experience, working with one person throughout your entire buying process. Come to Thomas Automotive, where it’s all about Y.O.U.
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10325 Mt Savage Rd NW

Cumberland, MD

21502

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Showing 1,734 reviews

April 17, 2024

Patrick was very cognizant of the particular items I wanted in the vehicle. He was extremely patient with the many questions that we had. Not once did we feel pressured to purchase. My plan had been More

by jdthompson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Patrick was attentive to your needs and patient with your questions throughout the car buying process. It's important to us that our customers feel comfortable and pressure-free, and we're glad Patrick achieved that for you. We're especially happy to hear you found the perfect vehicle with all the features you were looking for! Congratulations on your new car!

Helpful
April 16, 2024

Zach was really nice and upfront about everything. Zach made me feel like I was welcomed anytime and even apologized for things out of his control. Zach made the experience nice and comfortable. More

by Angelo DeStefano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Lease
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for your kind words about Zach! We here at Thomas Automotive strive to make the car buying experience as pleasant and comfortable as possible, and it sounds like Zach did a fantastic job of achieving that for you. His honesty and welcoming demeanor are exactly the qualities we look for in our salespeople, and we're thrilled he made you feel like a valued customer. We appreciate your understanding regarding the things that were out of his control, and we apologize for any inconvenience they may have caused. Please don't hesitate to reach out to Zach directly if you have any questions in the future, or if there's anything we can do to assist you further. We hope to see you again soon!

Helpful
April 16, 2024

Wonderful person to deal with. We had a vehicle in mind Tamara pulled up 3 different vehicles to look at found what we wanted. She was great thru the whole process. She kept us inf More

by Kymbob88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Folk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for taking the time to leave such a fantastic review! It means a lot to us that you had a positive experience at our dealership. We're thrilled that Tamara was able to find the perfect vehicle for you and that she kept you informed throughout the entire process. We look forward to seeing you again in the future!

Helpful
April 15, 2024

David made us feel at ease and we had a great experience with all those we came in contact. Everyone very nice and helpful. We love the Alpine Green and it has all the latest technology. Absolutely love ou More

by cscsynapse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that David and our entire team made you feel at ease throughout your car-buying experience. We pride ourselves on providing exceptional customer service, and it's always rewarding to hear positive feedback.

Helpful
April 12, 2024

It was a awesome experience working with tarma Metz and rest of the staff at Thomas, highly recommend buying from Thomas More

by JADAMS7874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you had an "awesome experience" working with Tarma Metz and the rest of the staff at Thomas Automotive. We strive to provide exceptional customer service, and it's always rewarding to hear positive feedback like yours.

Helpful
April 12, 2024

Excellent to work with! Tamara Metz got me into what I needed and made it easy to purchase. She checks in with me periodically just to see how vehicle is doing and if I need More

by ryan.mcgrady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you for the fantastic review! We're thrilled to hear Tamara Metz provided such a smooth and positive car buying experience. Her dedication to customer satisfaction is truly appreciated, especially with her thoughtful check-ins to ensure you're happy with your vehicle.

Helpful
April 12, 2024

Patrick Yoder is awesome to work with. We traveled 9 hours just to work with him! More

by bewing1935
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thanks so much for the positive review! We're thrilled to hear you had a great experience. We appreciate you taking the time to share your feedback.

Helpful
April 10, 2024

All around a great experience. They are fantastic to work with! Nate was very helpful with the car buying experience. More

by nrcrump00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a great all-around experience at Thomas Automotive. We strive to make the car buying process as smooth and positive as possible, and it's always rewarding to know we achieved that for you.

Helpful
April 09, 2024

David was very helpful and took his time with us. He was friendly, knowledgeable, and sincere. Very nice person. More

by lknipple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for your kind words about David! We at Thomas Automotive are thrilled to hear that he was helpful, friendly, and knowledgeable during your visit. We strive to provide exceptional customer service, and it's fantastic to know that David exceeded your expectations.

Helpful
April 05, 2024

Fantastic buying experience! !! From initial impressions to delivery and follow up Nate was extremely helpful. I couldn’t have asked for a better experience!!! Would highly re More

by Donherold123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Thomas Cumberland Subaru Hyundai responded

Wow! Thank you so much for the fantastic review! We're thrilled to hear that Nate made your car buying experience so enjoyable, from start to finish. We at Thomas Automotive pride ourselves on providing exceptional customer service, and it means a lot to hear that Nate lived up to that expectation. Thanks again for choosing Thomas Automotive, and congratulations on your new car!

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