I visited Thomas Cumberland 4 different times and with each visit I was patiently assisted by Jon Meadors. He listened to what I was looking for in general and even though I was only shopping for a used vehicle, he treated me as though I was making a brand new top-of-the-line purchase. He facilitated my test driving several different used cars (at least 4 different makes and perhaps a dozen different models). With each one he was very good about educating me, covering all the details. I finally ended up with a terrific deal on a 2015 Hyundai Santa Fe. I LOVE it. He also gave me a very fair, generous trade-in value on the car I was turning in.
Also, one reason I was so keen on making a purchase from Thomas is because I was very impressed with their service department. In addition, I know several people who also purchased vehicles from Thomas. All were very pleased with their experiences there, both on the purchase AND with the service they've received.
I am certain that in 2-3 years when I'm ready to make another purchase, it will be at Thomas. And if Jon Meadors is still working there, I'll reach out to him first. This was the most delightful, transparent, smooth vehicle purchase I've ever made.