Thomasville Toyota
Thomasville, GA
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My wife purchased a vehicle from your dealership on 10/05/2020. Matt Cromer was our salesman. He was very professional and knowledgeable with excellent customer service skills. We will definitely recom 10/05/2020. Matt Cromer was our salesman. He was very professional and knowledgeable with excellent customer service skills. We will definitely recommend him to family, friends and anyone we know in search of a new vehicle. Thanks Calvin and Linda Wilson More
Used truck repair I purchased a used truck at Thomasville Toyota and during the test drive I brought up an issue I noticed it was checked out but recurred after the pur I purchased a used truck at Thomasville Toyota and during the test drive I brought up an issue I noticed it was checked out but recurred after the purchase this dealership was spot on getting the issue resolved Daniel in their serviced department worked with me and did a fantastic job with his customer service getting me a rental during the repair and working with me through the process. When I look for a car for my wife I will again look and see what this dealership will have to offer. Mr. Watkins More
BEWARE!!! Especially women! I love my used car that I purchased but my experience did not go smoothly! After the deal was “done” I had to commute almost 2 hours round trip THREE times due to things not b purchased but my experience did not go smoothly! After the deal was “done” I had to commute almost 2 hours round trip THREE times due to things not being complete. My third trip was a month later to pay a down payment. SURPRISE! A down payment that was not verbally agreed on nor in my price quotes but put in my contract. I instilled too much trust in these people. After paying the payment and later speaking to a manager, Wren, he assured me this was a mistake and that they did not conduct business that way and wanted to make it right. He ended the phone call by saying “Answer your phone when I call!” As if I would hear from him shortly and he would make things right. Well that was last week and I haven’t heard a thing. I have purchased many cars on my own and I have never had a deal go this way. I feel that I was taken advantage of. I felt personally attacked and brought to tears. I failed to mention the degrading way I was spoken to at one point. I was told that I “must have amnesia” and that my words and concerns were nothing compared to their video footage of me signing my contract. I was not aware of the changes in the contract until it was said and done. I paid so I could do my part but they did not do theirs. I would not even feel comfortable getting my car serviced at least this dealership. They got my money and now they have tossed me out like the trash. They now have no cares for my concerns whatsoever. More
Do your homework. The truck I ultimately purchased was not a one owner or non damaged as advertised. Auto check don't tell the whole story. not a one owner or non damaged as advertised. Auto check don't tell the whole story. More
Awesome Experience! The staff at Thomasville Toyota was very friendly... their professional experience helped me to choose the perfect car for my busy life. The 2019 Camr The staff at Thomasville Toyota was very friendly... their professional experience helped me to choose the perfect car for my busy life. The 2019 Camry is sporty and efficient; the spaciousness is precisely what I needed for my grandchildren and grand doggies. I would recommend any new purchaser to Thomasville Toyota for a great buying experience. More
Great Experience Staff was very friendly and am very glad that I chose Thomasville Toyota. I definitely recommend it to anyone searching for there car. Cant wait to ba Staff was very friendly and am very glad that I chose Thomasville Toyota. I definitely recommend it to anyone searching for there car. Cant wait to back for service. More
Servilce Very prompt and courteous people. No wait time for this service. Super people to work with I did not have to wait very long for my vehicle to be servi Very prompt and courteous people. No wait time for this service. Super people to work with I did not have to wait very long for my vehicle to be serviced More
Great Car Buying Experience We drove to Thomasville to look at a used Toyota 4Runner and drove home in a brand new 2019 Highlander Limited! Thanks to Leroy who convinced me to g We drove to Thomasville to look at a used Toyota 4Runner and drove home in a brand new 2019 Highlander Limited! Thanks to Leroy who convinced me to go Luxury! More
New tires and alignment Friendly service personnel Slower than expected Satisfied so far Test driving tires for comfort Long wait Missed an oil change at Nissan dealersh Friendly service personnel Slower than expected Satisfied so far Test driving tires for comfort Long wait Missed an oil change at Nissan dealership Will let service know about degree of satisfaction after test driving next few days More